Fleet Superintendent of Operations, Operations Officer IV

Baltimore City•Baltimore, MD

11d•$89,994 - $143,864•Onsite

About The Position

The Superintendent of Operations provides executive-level leadership, direction, and accountability for the maintenance and operational functions of the Department of General Services Fleet Management Division. The Superintendent is responsible for ensuring that Fleet Operations functions as a safe, standardized, disciplined, data-driven, and customer-focused maintenance organization. The Superintendent has direct responsibility for fleet maintenance operations, asset readiness, preventive and corrective maintenance, repair quality, workforce performance, shop productivity, operational safety, emergency and roadside response, technician development, maintenance documentation, and continuous operational improvement. The Superintendent is responsible for ensuring that Fleet Operations functions as a controlled operating system rather than a reactive repair environment, recognizing that standardization directly affects safety, vehicle uptime, cost control, scalability, service quality, and data integrity. Positions in the Operations Officer series contribute to the effective management of an organizational unit e.g., section, division or agency by supervising and/or managing staff, problem solving as an individual contributor or project managing. Positions in the Operations Officer series are differentiated based on the following factors: analytics, budget, communications, environmental factors, functional responsibilities, minimum qualifications, policy, relationship building, supervision given, and supervision received.

Requirements

Bachelor's degree in business administration, public administration, management or related field from an accredited college or university.
Eight (8) years of experience in professional-level administrative operations or technical work.
Valid Maryland Class C Noncommercial driver's license or an equivalent driver's license.
Eligible to obtain a Baltimore City driver's permit may be required.
Must upload a copy of your valid driver's license with application at time of applying.

Nice To Haves

Previous work lead experience may be required.

Responsibilities

Provide executive-level leadership, direction, and accountability for the maintenance and operational functions of the Department of General Services Fleet Management Division.
Ensure Fleet Operations functions as a safe, standardized, disciplined, data-driven, and customer-focused maintenance organization.
Manage fleet maintenance operations, asset readiness, preventive and corrective maintenance, repair quality, workforce performance, shop productivity, operational safety, emergency and roadside response, technician development, maintenance documentation, and continuous operational improvement.
Ensure Fleet Operations functions as a controlled operating system rather than a reactive repair environment.
Supervise and/or manage staff.
Problem solve as an individual contributor or project manage.