Fleet Specialist, Associate Fleet Manager

Element Fleet Management • Detroit, MI

5d • $60,400 - $83,050 • Onsite

About The Position

We’re looking for a detail-oriented professional to join our team as Fleet Specialist, Associate Fleet Manager. In this role, you will manage the delivery of client fleet programs by executing critical day-to-day operational tasks and reporting functions. Embedded within the client team but fully backed by Element, you will be responsible for tactical execution, data management, supplier communication, and administrative process support. Your contributions will enable the Fleet Manager to focus on strategic priorities, while you ensure flawless execution and exceptional client service.

Requirements

• 2–5 years of relevant experience in client success, fleet operations support, or logistics coordination, preferably within a B2B service environment.
• Minimum of 1 year of direct fleet management experience required.
• CAFS (Certified Automotive Fleet Specialist) certification is required or must be obtained within 12–18 months of hire.
• Effectively prioritizes and manages multiple deadlines in a dynamic, fast-paced environment while maintaining quality and responsiveness.
• Communicates clearly, professionally, and confidently—both verbally and in writing—across internal teams, clients, and external partners.
• Proven ability to manage client expectations and deliver value through consistent, results-oriented support in deadline-driven environments.

Nice To Haves

• College/University degree preferred.
• Experience with Smartsheet, Microsoft Excel, and fleet management systems is strongly preferred.
• Possesses foundational knowledge of fleet management principles; prior direct industry experience is strongly preferred and considered a competitive advantage.
• Builds trust and maintains strong, collaborative relationships with both internal stakeholders and client-facing teams.
• Demonstrates strong ownership and accountability in managing follow-ups and ensuring task completion.
• Analyzes operational challenges to identify root causes and drive practical, collaborative solutions.

Responsibilities

• Support the Fleet Manager with operational activities, including vehicle ordering and disposition, compliance management, and reporting.
• Take direction from the Fleet Manager on strategic projects and contribute through research, coordination, and execution support. Demonstrate initiative by anticipating needs and proactively assisting with project planning and follow-through.
• Assist in maintaining accurate inventory of vehicles, equipment, titles, and other client fleet assets.
• Prepare and deliver scheduled and ad hoc reporting related to fleet performance, compliance, and vehicle utilization.
• Act as liaison between Element internal teams and client contacts to facilitate timely resolution of operational needs and service requests.
• Coordinate with suppliers to ensure consistent delivery of services and support issue resolution.
• Recommend best-in-class fleet practices to improve operations and compliance; final decisions are made by the Fleet Manager.
• Identify and share recommendations for process enhancements and operational efficiencies with the Fleet Manager.
• Contribute to high client satisfaction by providing responsive, proactive, and reliable fleet operations support.
• Support FPS team initiatives and internal process improvement projects as capacity allows.

Benefits

• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
• health insurance
• tuition reimbursement
• retirement savings plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree