Fleet Shop Technician (2nd Shift)

Empire Southwest • Chandler, AZ

2d • $26 - $48 • Onsite

About The Position

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world. We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California. Join our team today!

Requirements

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment. (eTRAIN test)
• Valid driver’s license.
• Excellent client service skills.
• Own and maintain required personal tools.
• High school diploma or General Education Degree (GED).
• Minimum of 6 months related experience.
• Completion of eTRAIN test evaluation.
• Must be able to communicate (speak, read, comprehend, write) in English.
• Basic computer and internet knowledge required, as well as knowledge in operating scanning/diagnostic tools.
• Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
• Appropriate manner, conduct, and grooming adhere to company policy.
• Ability to work cooperatively and communicate effectively.
• Must have acceptable attendance to meet all company standards and requirements.

Nice To Haves

• At least five years heavy equipment technician experience, preferably in a dealership environment.
• Caterpillar work experience.
• Experience with Cummins px9, isx15, and 6.7 power stroke is preferred.
• Experience with Duramax engines is recommended as well as operating OEM diagnostic equipment such as IDS FDRS, and Cummins Insite.
• Knowledge of CAT machine components and systems.
• May be required to operate a forklift with appropriate certification(s).

Responsibilities

• Troubleshoot and diagnose equipment malfunctions and failures.
• Maintain good client relations and support for corporate marketing objectives.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports.
• Plan and control cost of repair jobs.
• Maintain company equipment – keep in good clean orderly condition.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
• Own and maintain required personal tools.
• Learn and use Empire, Caterpillar and allied product procedures and systems.
• Maintain current MSHA card if work area requires.
• Provide on-the-job training to technicians and helpers as assigned.
• Make warranty recommendations.
• Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
• Work overtime as needed.
• Travel to remote locations as needed.
• Perform other related duties as assigned.
• Work within and promote corporate values.

Benefits

• Pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted
• Reasonable accommodation for individuals with disabilities: If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us [email protected] and let us know the nature of your request and your contact information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED