Fleet Readiness Specialist II

Alto • San Francisco, CA

1d • Onsite

About The Position

The Fleet Readiness Specialist II (FRS II) is responsible for advanced vehicle readiness verification, technical troubleshooting, and the resolution of issues identified during daily Pre-Flight Checklists. Serving as the second level of technical support, the FRS II ensures Fleet Readiness Specialist I inspections are completed accurately, investigates escalated sensor and system concerns, and coordinates with Vehicle Technicians, engineering, or manufacturing teams when additional support is required. Beyond troubleshooting, this position owns the resolution process from initial escalation through final verification to reduce vehicle downtime.

Requirements

• High school diploma or equivalent; technical certification or relevant automotive/electronics training preferred.
• Experience in automotive diagnostics, fleet maintenance, electronics troubleshooting, robotics, or autonomous vehicle operations.
• Working knowledge of vehicle sensors, electronic systems, and diagnostic processes.
• Experience managing technical work orders, service tickets, or maintenance tracking systems.
• Ability to investigate technical problems and perform structured root cause analysis.
• Strong communication skills and ability to coordinate across operational and technical teams.
• Valid driver's license and acceptable driving record when vehicle movement is required.
• Ability to stand, walk, bend, and work around vehicles throughout the shift in indoor and outdoor fleet environments.
• Flexibility to support a 24/7 operational environment, including early mornings, evenings, weekends, and holidays.

Nice To Haves

• Familiarity with camera, radar, LiDAR, or other advanced vehicle sensor technologies.
• Experience documenting technical procedures or creating troubleshooting runbooks.
• Prior experience in a safety-critical operating environment or specialized technical service facility.

Responsibilities

• Pre-Flight Inspection verification, quality assurance, and auditing of FRS I checklist execution
• Advanced technical troubleshooting and diagnostics on cameras, LiDAR, radar, and vehicle sensor systems
• Work order creation, resolution tracking, and end-to-end ownership of escalated technical issues
• Fleet health monitoring, root cause analysis, and development of technical runbooks to reduce repeat failures
• Technical coaching, onboarding support, and guidance for FRS I personnel
• Organization and flow optimization of FRS I personnel
• Actively communicate fleet health trends and operational blockers, leading technical resolution and coordinating with engineering, maintenance, and management teams to maximize fleet reliability.

Benefits

• W-2 employee drivers
• Company-operated fleet of luxury vehicles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED