Fleet Public Health Officer

Health Staff Recruitment • New York, NY

4d • Onsite

About The Position

We are hiring a Fleet Public Health Officer to join Princess Cruises. All Officers onboard provide a high level of customer service, maintaining a professional, dignified, friendly, assertive, and polite demeanor at all times towards guests and fellow crew members, and demonstrating performance consistent with the organization's Vision, Mission, and Strategic Plan. Successful candidates will be assigned to work four-month contracts onboard our fleet of cruise ships operating worldwide, with two-month intermissions.

Requirements

• Bachelor’s degree in Public Health, Environmental Health, biological sciences, or closely related field preferred.
• Two years of shipboard experience or minimum three years of full-time shoreside professional experience in the field of environmental or public health.
• Cruise industry experience strongly preferred.
• Knowledge of infection control practices and vessel sanitation standards.
• Ability to thrive in a fast-paced cruise ship environment, while prioritizing workloads.
• A valid passport
• Eligibility to be issued a United States C1/D Visa (not applicable for US and Canadian citizens)
• Verbal and written fluency in English, both conversational and technical
• Computer literacy and experience with Microsoft Windows and Microsoft 365 productivity suite
• Experience with the use of electronic health records is preferred.
• Excellent interpersonal skills and the ability to effectively communicate to culturally diverse teams.
• Self-sufficient and able to work independently.

Nice To Haves

• Bachelor’s degree in Public Health, Environmental Health, biological sciences, or closely related field
• Cruise industry experience strongly preferred.
• Experience with the use of electronic health records is preferred.

Responsibilities

• Oversees shipboard public health practices through operational support, compliance audits, policy and procedure development and implementation, and HR support of public health officer recruitment, training, and performance reviews.
• Supports the shipboard Public Health Officers (PHOs) with the prevention and control of communicable diseases, outbreaks and environmental health risks.
• Uses data to identify ship, department, and rank training needs and collaborates with PHOs and other stakeholders to deliver targeted and appropriate training.
• Coordinates with their Shoreside manager, and PHOs to support, follow-up and resolve operational issues with internal stakeholders.
• Provides recommendations for improvements to operations and assists in the development and updates to public health policies and procedures.
• Facilitates consistent application of policies and procedures through audits, training, feedback and ongoing operational evaluation.
• Trains and develops the technical and operational skills of new and existing public health officers.
• Conducts shipboard public health operational reviews and audits and produces reports of findings.
• Initiates shipboard corrective action plans to ensure program and policy compliance.
• Follows-up in a collaborative manner with all involved department managers and stakeholders.
• Maintains awareness of relevant local, national, and international public health laws, standards, and regulations and helps to maintain compliance.
• Interacts and communicates with guests and crew in a professional and empathetic manner.
• Consistently demonstrates sensitivity to every culture, age, gender identity, ability, and socioeconomic status.
• Listens attentively, is respectful and considerate, and uses non-technical language when communicating with crew and guests.
• Adheres to Company Privacy policies for handling of personal and sensitive health information.
• Promptly and effectively assists in the evaluation of complaints.
• Routinely demonstrates appropriate time management and organizational skills.
• Recognizes limits of own abilities and knowledge, asks for help, and escalates as needed.
• Seeks, and readily accepts feedback.
• Changes practice and behavior as appropriate in response to feedback, suggestions, audit findings and performance reviews.
• Handles conflict constructively and effectively; recognizes own strengths and opportunities to improve.
• Stays up to date and provides evidence for Company required credentials; uses Company Learning platforms to complete Company mandated training and competencies (PDR's).
• Shares knowledge with others; assists with teaching team members in meeting required competencies.
• Analyzes own self learning needs and develops personal learning plan; is receptive to learning new skills; uses online learning and reference resources; participates in on board learning opportunities.
• Complies with continuous quality improvement standards.
• Sets performance expectations for the PHOs by providing clear guidance and feedback.
• Develops and supports a high-performing team of shipboard PHOs through effective coaching, knowledge sharing, performance management, and general administrative guidance.
• Participates in the scheduling the PHOs to ensure uninterrupted coverage onboard each vessel including assisting with planning, anticipating additional support requirements, establishing contingency plans and responding to operational needs.
• Participates in the recruitment and onboarding process for new PHOs.
• Responds to public health emergencies including disease outbreaks.
• In compliance with Company procedures suggests cost savings and revenue-enhancing initiatives.
• Consistently integrates responsible financial practices into and demonstrates fiscal compliance.
• Proficient in the use of all IT systems applicable to role requirements.
• Adheres to the guidelines, policies, and principles of his or her applicable professional registration body.
• Ensures compliance with MLC hours of Rest; demonstrates flexibility with on-call rosters and workload adjustments to meet operational needs.
• Stays up to date and complies with all applicable Company Procedures and standards in Global HESS, Operating Line procedures, other Company policies and relevant governmental regulations, and integrates them into practice.
• Ensures shipboard public health audit programs are cost effective, flexible, and targeted to current risks and/or ships.
• Identifies and reports any potential patient safety risks, and assists with investigations to analyze root cause, identify learning opportunities, and suggest corrective actions where necessary.
• Proactively identifies ship-specific public health risks and needs by anticipating the effect of updated policies and/or procedures.
• Participates productively in audits and inspections and assists with development and implementation of corrective actions as needed.
• Demonstrates commitment to the Company’s values of diversity, equity, and inclusion.
• Acts as a Company representative and portrays a positive image to all guests and crew.
• Establishes and maintains professional, effective, and motivated working relationships across all functions and disciplines, considering differences in cultures, backgrounds, and individual personalities.
• Supports the overall welfare of the crew and regularly encourages strong and enthusiastic participation in the crew activities.
• Actively promotes a safe and harassment free culture onboard.

Benefits

• A competitive salary package.
• Your own comfortable single cabin—your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Officer status privileges, giving you access to exclusive areas and benefits onboard.
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level