Fleet Manager - Waukegan, IL

Vantive US Healthcare USA•Waukegan, IL

2d•Onsite

About The Position

Manages the day-to-day operation of multiple locations, teams, and customer-facing delivery operations across an assigned U.S. region. Scope may include distribution operations, transportation and fleet execution, and third-party logistics partners. Accountable for developing and executing the regional operating plan, sponsoring continuous improvement initiatives, and delivering performance outcomes across service, safety, cost, and quality for U.S. home patient delivery operations.

Requirements

Demonstrated leadership experience in multi-site, customer-facing logistics, distribution, fleet, or delivery operations.
Strong analytical capability with experience managing KPIs, cost drivers, and operational performance trends.
Proven project leadership and execution, with the ability to sponsor and sustain improvement initiatives.
Strong communication and stakeholder management skills across cross-functional partners.
Working knowledge of ERP, WMS, and TMS environments.
Bachelor’s degree preferred; equivalent combination of education and experience considered.
Minimum of 5+ years of progressive experience in transportation, logistics, distribution, or customer-facing delivery operations.
Demonstrated experience overseeing multiple locations and leading teams or leaders.

Responsibilities

Lead regional home patient delivery operations across multiple sites and partners, ensuring safe, compliant, and reliable service.
Own operating performance for the region, including service reliability, safety, quality, cost, and productivity metrics.
Develop and execute the regional operating plan covering capacity, labor, routing, and peak-readiness requirements.
Provide escalation governance for complex delivery or customer issues by removing barriers and holding teams accountable for resolution.
Manage third-party logistics and transportation partner performance, including SLAs, issue resolution, and performance reviews.
Sponsor and govern continuous improvement initiatives to improve safety, service, efficiency, and cost-to-serve.
Lead, coach, and develop site leaders and teams, including performance management, staffing, training reinforcement, and engagement.
Ensure operational compliance and audit readiness in partnership with Quality, Training, and HR.
Partner cross-functionally with Customer Care, Distribution, Planning & Deployment, Transportation, Tech Support, Credit & Collections, and Sales.
Provide forecasting and budget inputs for the assigned region, including labor, transportation spend, and operational investments.

Benefits

Paid Time Off and Paid Holidays
Medical, Dental, Disability and Life Insurance coverage
Vision and Voluntary Benefits
Paid Parental Leave
Retirement Savings Plan
Flexible Health Care Spending Accounts
Educational Assistance Plan
comprehensive compensation and benefits packages
health and well-being benefits
medical, dental and vision coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Financial and retirement benefits
Aon Pooled Employer Plan (“Aon PEP”)
Vantive’s 401(k) retirement savings plan
Flexible Spending Accounts
educational assistance programs
time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
commuting benefits
the Employee Discount Program
the Employee Assistance Program (EAP)
childcare benefits