Fleet Manager

Ashley Furniture Industries•Sunnyvale, TX

9d•Onsite

About The Position

Ashley is seeking a Fleet Manager to oversee Driver Managers and manage escalated issues for assigned Ambassadors. This role is responsible for asset and driver utilization, performance management, scheduling, and ensuring compliance with DOT and FMCSA regulations, including hours of service.

Requirements

High School Diploma or equivalent required.
3–5 years in dispatch, logistics, or transportation management.
Strong leadership and organizational skills.
Solid understanding of DOT, FMCSA regulations, and hours of service.

Responsibilities

Oversee all dispatch operations and coordinate logistics activities for timely and efficient deliveries.
Develop and implement dispatch procedures and best practices.
Monitor real-time delivery status and adjust schedules as needed.
Collaborate with planning, warehouse, transportation, and customer service teams.
Ensure compliance with DOT regulations and company safety policies.
Supervise, train, and mentor Driver Managers and support staff.
Conduct performance evaluations and provide ongoing feedback.
Manage staffing levels and create work schedules.
Foster a collaborative, positive team environment.
Serve as escalation point for dispatch-related customer issues.
Maintain proactive communication with customers and drivers.
Provide regular updates to management on operational performance.
Utilize dispatch software and tracking systems effectively.
Generate reports on key performance metrics (on-time delivery, utilization rates, etc.).
Identify opportunities for process improvements and automation.