Fleet Manager

World Group•Chesapeake, VA

13h•Onsite

About The Position

ContainerPort Group (CPG®), a World Group company, is looking for a dedicated and driven Fleet Manager for its new growing terminal in Norfolk, Virginia. The Fleet Manager serves as the direct link between drivers and customers, responsible for building trusting relationships with drivers and fully supporting them in daily operations. This role ensures the fleet is committed to shipments that safely maximize productivity and provide on-time service to customers.

Requirements

HS diploma required.
2-5 years of intermodal/container transportation experience.
Working knowledge of DOT regulations.
Experience working with fleet of contractors/owner operators.
Exemplary customer service and interpersonal skills.
Excellent verbal and written communication skills with the ability to convey information to customers and owner-operators in a clear, focused, and concise manner.
Strategic thinker who is comfortable in a fast-paced, always-on, deadline driven environment.
Ability to effectively prioritize and accurately execute time sensitive tasks.
Computerized dispatch skills (experience using TMS).
Strong computer skills and experience using MS Outlook, Excel, Teams, and Word.

Nice To Haves

Alignment with ContainerPort Group’s purpose, brand promise and core values.

Responsibilities

Provide leadership and supervise the fleet of owner-operators.
Monitor and ensure effective and efficient delivery performance, fleet profitability, and compliance with regulations.
Assign equipment as needed.
Maximize efficiency and profitability of every delivery.
Oversee fair and equitable distribution of loads amongst contractors.
Plan and execute order of deliveries to create efficient load drop-offs and pick-ups.
Accept and decline loads and coordinate with the Customer Success team.
Negotiate rates with contractors outside of the ICOA.
Develop lasting relationships with the fleet of contractors to improve performance and encourage retention.
Resolve customer/terminal/rail disputes involving contractors.
Monitor contractor’s compliance and use discretion to take appropriate action related to DOT and compliance regulations, controlled substance suspicion, hours of service, and vehicle compliance.
Coordinate required training for the fleet of contractors.