Fleet Manager

UNITED PETROLEUM TRANSPORTS INC•San Antonio, TX

3d•Onsite

About The Position

The Fleet Manager is responsible for dispatching loads to our customers. This role involves promoting safety, managing paperwork, planning driver trips, communicating with drivers and customers, assisting drivers with route planning and load building, prioritizing loads for timely delivery, tracking loads, assigning loads fairly, and ensuring drivers maintain legal hours of service. The Fleet Manager also monitors store inventories, maintains a professional demeanor with all staff and customers, and communicates with management and customer service representatives. The role requires compliance with all corporate and health and safety policies. Additional responsibilities may be assigned by the CSC Manager.

Requirements

High School Education or equivalent
One year experience dispatching or in the customer service area
Excellent verbal and written communication skills
Knowledge of DOT regulations, federal and state standards
Ability to prioritize and manage multiple projects
Self-starter with detail oriented work habits
Able to maintain confidentiality
Display professional demeanor
Good interpersonal skills; able to work well with wide range of individuals
Demonstrate dependability through good attendance and adherence to timelines and schedules
Basic computer skills (word & excel)
Knowledge of basic company employment policies and procedures
Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity
Occasional lifting (up to 20 pounds)

Responsibilities

Promote safety in all actions
Control and complete paperwork as required
Safely plan driver trips around load/customer expectations and safety guidelines
Communicate with drivers regarding company and customer requirements
Relay to customer service any issues that need to be relayed to the customer
Assisting the drivers in planning routes and building loads
Prioritize loads for timely delivery
Track and trace all current loads in transit and deliveries
Assign loads to drivers in a fair and equitable manner
Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination
Communicate with drivers during check-ins throughout pickup, transit, and delivery
Monitor store inventories
Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff
Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required
Comply with all corporate policies and procedures and all health and safety policies
Carry out other duties assigned by CSC Manager as required