Fleet Manager II

AAA-The Auto Club Group•Atlanta, GA

1d•$74,860 - $89,000•Onsite

About The Position

Our Fleet Managers oversee towing operations on a twenty-four (24) basis to ensure prompt, efficient and courteous towing, recovery and emergency roadside service to all customers, clients, AAA and affiliated Club members. As a Fleet Manager, you will also lead a team of Fleet Supervisors, Dispatchers and Drivers to ensure timely completion of daily tasks.

Requirements

High school diploma or equivalent (GED) required.
Valid state driver's license with an acceptable driving record and the ability to drive day or night for extended periods.
Ability to successfully obtain and maintain DOT certification.
Knowledge of towing procedures, vehicle operations, and equipment maintenance.
Supervisory skills including scheduling, staffing, budgeting, decision-making, problem-solving, and performance management.
Ability to interpret contracts and bid documents, with contract negotiation experience.

Nice To Haves

Automotive industry and/or emergency roadside service experience preferred.
College level coursework in Business Administration or a related field.
Prior Management experience.
Experience with operating towing equipment.
Must be 21+ years of age or older.

Responsibilities

Increase revenue by servicing existing clients and expand base of commercial towing accounts.
Analyze and resolve member complaints concerning driver performance.
Investigate and mediate damage claims.
Monitor equipment repair or replacement, including the ordering of supplies and verifying payment for all supplies.
Monitor incentive bonus programs, including compiling data and preparing reports on program performance.
Update maintenance files, as regulations and rules change, to ensure compliance with Local, State & Federal requirements.
Interview and hire new employees to join the Fleet team for assigned locations.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program (confidential support services).
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan to support long-term financial goals.
3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.
Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance (up to $5,250 annually; 80% covered by ACG).
Professional certification support with 100% reimbursement for eligible programs.
Opportunities for career development and advancement.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.