Fleet Manager I

. Crane Worldwide Logistics . • Houston, TX

1d • Onsite

About The Position

The Fleet Manager I is responsible for ensuring all DOT and applicable state regulations are followed, monitoring driver logs, and meeting safety goals through prevention and creating a safety-first culture. This role involves successful engagement with drivers and stations through multiple communication mediums, utilizing inter-office communications effectively, and making suggestions for process improvements. The Fleet Manager I will also assist the Operations Manager with planning and budget processes, maintain reporting, and monitor driver settlement results. Client service is a key aspect, ensuring on-time pickup and delivery and proactive communication. The role requires working knowledge of computers, Microsoft Office, and dispatch/TMS systems, with strong problem-solving and client service skills. The position requires punctual attendance and regular on-site presence.

Requirements

• High school diploma or GED Required
• Minimum 1 to 3 years, related experience
• Working knowledge of computers and Microsoft office applications
• Experience working with dispatch and or TMS systems
• Problem solving- identifies and resolves problems in a timely manner
• Knowledge of geographic market
• Read, comprehend and complete basic checklists, forms or other related documents
• Client Service-manages difficult both internal and external client situations, responds promptly to client needs and welcome client feedback
• Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness
• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job may require extended sitting or standing, use of standard office equipment.
• Job will require punctual attendance and regular presence on-site at the assigned work location
• Maintain a drug-free workplace and perform pre-employment substance abuse testing.
• Successfully pass an E-Verify Check.

Nice To Haves

• Minimum 1 year of industry experience preferred

Responsibilities

• Ensure all DOT and applicable state regulations are followed
• Monitor Daily and Weekly Hours of Service, review and audit driver logs
• Meet Accident, Injury and CSA goals through prevention
• Create a Safety First Culture – lead employee engagement
• Lead company safety programs and communicate safety expectations
• Address safety nonconformance and violations/incidents
• Successful engagement of communication with drivers and stations through multiple mediums, including phone, operating system, email, mobility solutions
• Effectively utilize inter-office communications, understanding contact and escalation protocol and keeping all stakeholders informed on required information
• Make suggestions and show initiative for process improvements
• Effectively communicate with clients, vendors and employees
• Drive a high level of engagement with drivers, act as their liaison with the company, addressing issues, resolving discrepancies, understanding their expectations
• Implement and monitor key policies and procedures
• Effective on-boarding of new drivers
• Assist Operations Manager with planning and budget process by controlling cost and quality control – to include daily cost control
• Maintain any additional reporting and other duties as assigned by supervisor
• Working knowledge of the Owner Operators and/or Company Drivers pay package and monitor weekly driver settlement results
• Monitor and drive key fleet KPI’s – equipment utilization, empty miles, out of route miles, on time performance
• Monitor weekly settlements
• Drive a service culture
• Clearly communicate client expectations to fleet
• Ensure on time pickup and delivery
• Proactive follow up and milestone updates
• Ensure documentation and support data are captured
• Other duties as assigned

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED