Fleet Maintenance Supervisor

Penske•Orlando, FL

3d•Onsite

About The Position

As a Penske Maintenance Supervisor, you will use communication, organization, and multitasking skills to engage diesel technicians, maintain team morale, and keep customers satisfied. You will coordinate, schedule, and audit vehicle maintenance repairs, including preventive, mechanical, and electrical repairs to tractors, trucks, and trailers. You will participate in hiring, training, and developing vehicle maintenance technicians to help ensure the workforce meets customer expectations. New maintenance supervisors are enrolled in a Penske training program covering vehicle components and maintenance technology, service department management, leading associates, and customer engagement. The role is based at 4233 John Young Pkwy, Orlando, Florida 32804. The schedule may include weekdays, evenings, weekends, and holidays according to business needs. The position is DOT-regulated or designated safety-sensitive and requires maintaining alertness and working safely.

Requirements

High school diploma or equivalent.
Strong customer service and organizational skills.
Valid driver’s license.
Ability and desire to work in a positive, fast-paced, high-energy environment.
At least 3 years of team management experience in an environment with strong operational metrics, as the minimum qualification stated.
Ability to understand and comply with instructions, guidelines, rules, regulations, and other information established by Penske management.
Ability to perform work in compliance with DOT, OSHA, and Penske safety and maintenance policies, including proper selection and use of tools and personal protective equipment, machine guarding, and established safety practices.
Regular, predictable, full attendance.
Willingness to travel within the district and as necessary, work the required schedule, and work at the specified location.
Completion of Penske’s employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to maintain a constant state of alertness and work safely, accepting responsibility for personal safety and the safety of others.
Ability to move frequently and to stand, walk, climb, bend, and sit for extended periods during scheduled work.
Ability to use hands routinely and daily to grasp, reach, touch, handle, feel, and/or operate tools or controls.
Ability to work safely at heights using applicable ladders and elevated working platforms, and to work safely in all weather conditions.
Ability to see and hear adequately to navigate safely around large trucks in the workplace.
Ability to regularly lift and/or move up to 50 pounds and occasionally up to 100 pounds.

Nice To Haves

At least 3 years of fleet vehicle maintenance experience overseeing technicians; the posting describes this as preferred.
3–5 years of fleet maintenance management experience.
Associate degree or technical school degree.
Proficiency with computers, including Microsoft Office and web-based applications.

Responsibilities

Prioritize and assign work to meet customers’ needs.
Ensure the quality, compliance, and safety of Penske’s assets.
Control repair, inventory, and labor costs.
Meet and exceed customer satisfaction expectations.
Coach and mentor technicians and customer service representatives (CSRs).
Monitor associate work levels.
Manage the facility and ensure a clean, safe working environment.
Coordinate, schedule, and audit preventive, mechanical, and electrical vehicle maintenance repairs.
Participate in hiring, training, and ongoing development of vehicle maintenance technicians.
Perform other duties and tasks as required by the supervisor.