Fleet Maintenance Operations Coordinator

Amerit Fleet Solutions•Charlotte, NC

3d•$24 - $31•Onsite

About The Position

Amerit Fleet Solutions, a leading fleet maintenance company, is seeking an experienced and detail-driven Fleet Maintenance Operations Coordinator to manage maintenance programs for large fleets. The role ensures services are performed efficiently, safely, and in compliance with customer expectations and regulatory standards. The Fleet Maintenance Operations Coordinator is responsible for maintaining the vended fleet for Amerit’s customers by ensuring all scheduled maintenance is completed on time and in compliance with customer requirements, state regulations, and federal DOT standards. This includes managing services such as oil changes, state inspections, DOT inspections, and aerial inspections, as well as coordinating any additional maintenance required to keep customer fleets operational and compliant. The ideal candidate is highly organized, process-oriented, and excels at communication and follow-up. They will work closely with drivers, supervisors, and vendors to ensure maintenance is completed by due dates, escalate delays, and verify service accuracy and cost.

Requirements

Minimum of 2 years in fleet maintenance coordination, service writing, or vendor management.
Strong understanding of automotive and fleet maintenance practices, including PM schedules, DOT and state inspections, and vendor repair processes.
Must be highly organized and detail-oriented, capable of tracking large volumes of maintenance schedules and ensuring all work is completed on time.
Excellent written and verbal communication skills to interact effectively with drivers, vendors, and supervisors.
Ability to evaluate and compare estimates against book rates and average repair times to verify invoice accuracy.
Proficiency in fleet management systems (e.g., Hub, Dossier, FleetFocus, or similar) and Microsoft Office Suite (Excel, Outlook, Teams).
Ability to resolve scheduling conflicts, vendor delays, and compliance issues under tight deadlines.
Proven ability to maintain accurate records, service logs, and compliance documentation as a system of record.

Nice To Haves

Automotive repair experience or prior technician background strongly preferred.

Responsibilities

Coordinate and track all scheduled and required fleet maintenance services (PMs, oil changes, DOT inspections, state and aerial inspections, etc.).
Ensure all maintenance is completed in full compliance with customer standards, OEM specifications, and state/federal regulations.
Communicate regularly with drivers and supervisors to confirm scheduling, escalate no-shows, and resolve service delays.
Work directly with vendors to schedule, monitor, and confirm service completion for assigned fleets.
Review and verify estimates and invoices using book rates for accuracy in cost, labor hours, and parts pricing.
Evaluate vendor performance based on timeliness, accuracy, and quality of service.
Maintain thorough and organized documentation of all maintenance events in the designated fleet management system as the official system of record.
Track and report on maintenance due dates, overdue services, and compliance metrics.
Support escalation of unresolved maintenance issues to supervisors or vendor management for resolution.
Ensure all PM, DOT, and state inspections are completed prior to expiration and compliant with customer KPIs.
Partner with internal teams (e.g., billing, parts, warranty) as needed to ensure cost accuracy and repair accountability.
Uphold Amerit’s standard of excellence, safety, and compliance across all vendor and maintenance activities.