Fleet Card Program Manager

International Motors, LLC•Lisle, IL

9d•Onsite

About The Position

The Fleet Card Program Manager requires a strategic, resourceful, solution-oriented thinker with strong analytical skills who has the ability to develop and manage card program strategy, and set and execute against program objectives, following company policies and guidelines to achieve the best possible business results. As the longest running card program of its type in the trucking industry, Fleet Charge has a rich history of enabling a VIP customer experience across our independently owned and operated International Truck and IC Bus dealer network and is a key enabler of retail data insights for the International organization. As such, this person will also play a pivotal role in understanding the customer experience and establishing strategies and the dealer integration roadmap. This position has significant scope and opportunity to launch/grow new partnerships that will serve to support International’s future growth across parts, maintenance, and service solutions, which will in turn deliver outsized value to our customers and shareholders. This position reports into the Director, Retail Enablement and is based in Lisle, IL.

Requirements

Bachelor's degree and at least 6 years of project/program management experience
At least 3 years of lead experience
OR
Master's degree and at least 5 years of project/program management experience
At least 3 years of lead experience
OR
At least 10 years of project/program management experience
At least 3 years of lead experience
Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States.
We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Nice To Haves

Business model transformation experience
Experience in offering value-based solutions
Ability to be a good and pragmatic team player
Ability to work in cross-functional settings
Experience from an agile way of working and / or design thinking
Open minded and good communicator

Responsibilities

Manage a team that overseeing the end-to-end processes of the card program.
Maintain program websites, manuals, trainings; development of SOP’s ensuring program alignment & approvals.
Analyze and report on program metrics, providing industry best-in-class comparisons, trend analysis, and spend data analysis to identify potential issues or opportunities.
Manage a team that monitors program risk, including conducting various analyses and acting on the results to improve controls and maximize program rebate.
Identify program modifications or opportunities to improve and/or expand the card program as business needs dictate.
Adapt to change and understand downstream impacts to the program, team and internal business partners
Project management and process improvement experience including the Management of annual budget for the Program
Lead, coach, mentor a team of 3 along with a third party relationship.
Develop and present training on a variety of card program related topics