Fleet Administrative Associate
Atlas Toyota Material Handling, LLC•Elk Grove Village, IL
•$24 - $26•Onsite
About The Position
We are currently seeking a full-time Fleet Administrator to join our team. This role is responsible for providing excellent customer service while managing Atlas fleet maintenance and third-party service providers in support of Atlas fleet customers. Atlas Toyota Material Handling, part of the Atlas Companies, is an authorized Toyota Forklift Dealer committed to providing quality service, premium equipment, and innovative solutions for companies of all sizes.
Requirements
- High school degree or GED required.
- Proficient in Microsoft Office applications.
- Strong organizational, multitasking, and time management skills.
- Detail oriented with a high level of accuracy.
- Excellent customer service skills with the ability to communicate professionally and courteously.
Nice To Haves
- Previous administrative, customer service, billing, or fleet management experience preferred.
Responsibilities
- Manage and maintain Atlas fleet accounts, including invoice processing, maintenance documentation, equipment records, and account administration.
- Collaborate with service departments, PM coordinators, and dispatchers to ensure all documentation and requirements are met for Atlas fleet accounts.
- Maintain and manage the fleet billing accounts for 3rd party reporting service providers.
- Review, submit, and monitor service invoices as well as resolve invoice discrepancies and payment disputes.
- Ensure all invoice documentation and billing requirements are met to support timely customer payment.
- Partner with internal teams to address customer-special requirements, including pricing structures and discounts.
- Answer customer questions and resolve billing disputes in a professional and timely manner.
- Support efficient and profitable fleet department operations through accurate account management and administrative support.
- Maintain effective communication between customers, management, sales staff, and operational departments to ensure a positive customer experience.
- Perform other duties as assigned.
Benefits
- medical, dental and vision plans, with HSA and FSA options.
- Company-paid life insurance and short- and long-term disability plans
- 401(k) plan with company match.
- tuition reimbursement benefits
- paid time off
- 8 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
