Flagger - Special Events

Propark Mobility•Hartford, CT

2d•Onsite

About The Position

This role involves directing patrons where to park, completing daily shift paperwork which includes recording transaction details, vehicle counts, and ticket information. The position requires providing excellent customer service by maintaining uniform appearance, greeting customers, answering questions, resolving issues, and thanking them upon exit. Additionally, responsibilities may include completing small cleaning or maintenance tasks and assisting with other special projects as assigned by management.

Requirements

Flexibility to work all shifts including nights weekends and holidays.
Ability to stand for long periods of time in all weather conditions.
Must be at least 18 years old.
Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
Ability to work in a fast-paced environment.
Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
Ability to provide customer resolution in a professional and friendly manner.

Nice To Haves

Customer service: 1 year+
Valet parking: 1 year+

Responsibilities

Direct patrons where to park.
Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
Other special projects as assigned by location management.