Fixed Wireless Technician - Telecommunications

Hill Country Telephone Cooperative•Kerrville, TX

2d•Onsite

About The Position

Hill Country Telephone Cooperative, Inc. (HCTC) is seeking a full-time Fixed Wireless Technician to install, maintain, troubleshoot, and support the broadband network serving communities throughout the Texas Hill Country. This is a hands-on field position for someone who enjoys solving technical problems, working with modern wireless broadband technology, and seeing the direct impact of their work. As part of HCTC's Field Operations team, you will work with fixed wireless radio systems, customer premises equipment, networking equipment, fiber facilities, and other telecommunications infrastructure that keeps our customers connected. If you have experience with fixed wireless, RF systems, broadband installation and repair, or telecommunications, we'd like to hear from you.

Requirements

High school diploma or equivalent
Two years of RF technical education or equivalent relevant work experience
Two years of experience installing and maintaining RF, fixed wireless, broadband, or telecommunications equipment
Working knowledge of RF fundamentals, basic electricity, Ethernet cabling, fiber optics, telecommunications, and IP networking
Understanding of switching and routing concepts
Ability to use telecommunications test equipment, hand tools, and locating equipment
Strong troubleshooting and problem-solving skills with the ability to work independently in the field
Ability to read and interpret maps, work orders, staking sheets, equipment documentation, and technical instructions
Professional communication and customer service skills
Valid driver's license and ability to remain insurable under HCTC's automobile insurance requirements

Nice To Haves

Tarana and Ubiquiti fixed wireless systems
Calix systems
PTP and PTMP wireless networks
RF signal analysis, antenna alignment, and link optimization
Ethernet and Power over Ethernet (PoE)
LAN/WAN networking, Wi-Fi, switching, and routing
Fiber optic testing and splicing
DC power systems
Telecommunications Outside Plant
Climbing and Field Requirements: This is an active field position, and working at heights is an essential function of the job.
Obtain and maintain required pole-climbing and tower-climbing certifications
Obtain a Texas Class A Commercial Driver's License within six months of hire if not already licensed

Responsibilities

Install, configure, maintain, troubleshoot, and repair point-to-multipoint (PTMP) and point-to-point (PTP) fixed wireless radio systems
Install and maintain customer-premises radio equipment, cabling, power, grounding, and network connections
Perform site surveys and signal testing to determine service availability and appropriate installation solutions
Align, test, and optimize wireless links for signal quality, reliability, and network performance
Diagnose RF interference, signal degradation, connectivity issues, and equipment failures
Install and troubleshoot customer LAN and Wi-Fi networks, routers, switches, Network Interface Devices (NIDs), Optical Network Terminals (ONTs), and other customer premises equipment (CPE)
Troubleshoot wireless, fiber, copper, Ethernet, and customer-premises connectivity issues
Perform RF/Ethernet cable testing and fiber testing and splicing as required
Perform preventive maintenance and repairs on fixed wireless sites and supporting telecommunications infrastructure
Install and maintain equipment on towers, poles, and other elevated structures and operate bucket trucks and other company equipment as required
Complete service orders, trouble tickets, test results, equipment records, and other required field documentation accurately and on time
Communicate professionally with customers regarding service issues, installation requirements, and resolutions
Assist with fiber, copper, and other Outside Plant (OSP) installation and maintenance activities as operational needs require
Participate in the after-hours on-call rotation and respond to network or service emergencies as needed
Follow HCTC safety procedures and applicable telecommunications, electrical, and construction standards