Fixed Operations Director, Central Canada

AutoCanada Inc. • Edmonton, AB

3d • Hybrid

About The Position

AutoCanada is seeking a Fixed Operations Director to lead Service and Parts operations across multiple dealerships in Central Canada. This is a hands-on role focused on driving performance, profitability, process, and people development within the fixed operations locations. The successful candidate will work closely with the VP of Fixed Operations to build structure, reinforce existing processes, and ensure accountability for results, while also focusing on staff and customer retention.

Requirements

• Experience in fixed operations leadership, Service Manager level or above
• Hands-on style, you train by doing, not by directing from a distance
• Proven ability to retain staff and build team culture through structure and accountability
• Clear communicator who earns trust at every level of the organization
• Valid driver's license and willingness to travel approximately 50% within Central Canada
• Must be legally authorized to work in Canada

Responsibilities

• Coach and develop Service and Parts Managers to hit their numbers and grow their teams
• Build retention, for staff and customers, as a measurable priority
• Analyze performance data and turn it into clear action at the store level
• Create and manage annual operating budgets with each location
• Monitor CSI, labor gross, parts gross, and absorption across your region
• Identify underperformance early and drive correction fast
• Support hiring decisions and build bench strength across your stores
• Ensure compliance with provincial regulations and company standards

Benefits

• Competitive compensation and benefits
• Employee vehicle purchase and service plans
• Employee and Family Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees