Fixed Inventory Analyst

brightfin

4d•$26 - $31•Remote

About The Position

Brightfin is an enterprise SaaS software company providing visibility and control over IT spend through solutions in IT Financial Management, Telecom Expense Management, Managed Mobility Services, FinOps, Cloud, and AI spend. Its platform provides Total Spend Intelligence to CIOs, CFOs, IT, Finance, and procurement teams. Brightfin was the first ServiceNow partner to provide a natively accessible cost optimization application built into the ServiceNow platform. The Fixed Inventory Analyst manages and maintains an accurate inventory of telecom assets and services, ensuring consistency between customer service records and billing information. The role covers telecom asset lifecycle management, service tracking, inventory reconciliation, reporting, compliance, and providing inventory information to help troubleshoot telecom-related issues. This is a full-time, remote position based in the United States. U.S. citizenship is required.

Requirements

At least 2 years of experience in telecom inventory management, asset management, or a related role.
High school diploma required.
Ability to analyze information, think strategically, and identify creative solutions to meet customer needs.
Ability to obtain and read customer service record information from various vendor portals.
Database management experience, including data input and reconciliation.
Ability to build relationships with a global vendor base and interact effectively with vendors and customers at all levels.
Organizational and operational skills to manage multiple tasks at once.
Exceptional attention to detail, with a focus on accuracy in inventory tracking and reporting.
Proactive problem-solving skills, including troubleshooting inventory issues and resolving discrepancies.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office Suite or related software.
Must be located in the United States.
U.S. citizenship is required.
Must adhere to Brightfin Information Security and Privacy policies and procedures.
Candidates are subject to a background check.

Nice To Haves

College degree preferred.
Familiarity with telecom services, including VoIP, SD-WAN, MPLS, and data networks.

Responsibilities

Build and maintain an accurate customer inventory using customer service record (CSR) and billing data.
Reconcile differences between inventory and billing information.
Work with internal team members to validate inventory accuracy.
Address inventory inconsistencies and present them to vendors or clients.
Manage telecom asset lifecycles from acquisition through decommissioning.
Track voice, data, internet, and other telecom services, maintaining accurate records of active and inactive services.
Generate regular reports on the status of telecom assets and services and highlight discrepancies.
Ensure compliance with internal policies and industry regulations related to telecom asset management and inventory control.
Assist in troubleshooting telecom-related issues by providing accurate and timely inventory information.