Fitness Supervisor, Marina City Club

PMP Management • Marina del Rey, CA

2d • Onsite

About The Position

PMP Management is seeking a Fitness Center Supervisor for Marina City Club in Marina Del Rey. The supervisor oversees the Fitness Center, its staff, trainers, and vendors, and supports daily operations while providing courteous, efficient service to members and guests. Core functions include greeting and directing visitors, answering and routing calls for the Fitness Center, Tennis Program, and Waters Edge Spa, collecting fees, and enforcing Marina City Club Fitness Center policies and procedures.

The role includes training and evaluating staff; maintaining guest and member files; supporting audits; overseeing equipment maintenance; handling member concerns; and coordinating notifications through the organizational chain of command. The supervisor also performs operational tasks such as facility tours and safety checks, sales promotion, supply checks, cleaning the front desk area, assigning temporary lockers, and accounting for daily receipts at shift closing. The position requires professionalism, confidentiality, sound judgment, organization, and the ability to work with diverse populations in difficult or stressful situations.

The work schedule is Monday, Tuesday, and Wednesday from 6:00 a.m. to 2:30 p.m., and Saturday and Sunday from 6:30 a.m. to 3:00 p.m. The employee must be able to perform the listed physical duties, work indoors and outdoors in varying conditions, and safely operate cleaning and maintenance equipment.

Requirements

• High school diploma or GED.
• Current Basic Cardiac Life Support certification.
• Ability to lift, carry, push, and pull up to 50 pounds regularly.
• Ability to stand and walk for extended periods during the workday.
• Ability to frequently bend, stoop, kneel, crouch, climb, reach, twist, and squat.
• Ability to frequently use hands and arms for grasping, handling, pushing, pulling, and operating equipment.
• Ability to safely operate cleaning equipment, hand tools, ladders, and maintenance equipment.
• Ability to work indoors and outdoors in varying environmental conditions.
• Sufficient visual acuity and hearing to identify safety hazards and perform assigned duties safely.
• Ability to work Monday, Tuesday, and Wednesday from 6:00 a.m. to 2:30 p.m., and Saturday and Sunday from 6:30 a.m. to 3:00 p.m.

Nice To Haves

• Previous gym and fitness experience.
• Basic First Aid certification.
• Basic Water Safety certification.

Responsibilities

• Train staff through a formal training program, evaluate their progress, suggest improvements, and report to the Director of Fitness and Club Services.
• Maintain guest and member files and assist the Executive Office with audits of resident and member files when necessary.
• Supervise the Fitness Center, staff, trainers, and vendors.
• Enforce Fitness Center rules and policies professionally and respectfully while providing high-quality customer service.
• Oversee maintenance of equipment in the Fitness Center and Locker Rooms.
• Greet and acknowledge members and guests, ensure they check in at the Front Desk, and address member issues that appear on the computer screen.
• Answer calls for the Fitness Center, Tennis Program, and Waters Edge Spa, and route inquiries to appropriate staff when necessary.
• Report member issues to the Fitness Director and follow the organizational chain of command for service issues as appropriate.
• Call individuals the night before scheduled appointments, equipment orientations, or tennis reservations when assigned to closing staff.
• Participate in Fitness Center operations, including sales promotion, facility tours, safety checks, and office supply checks.
• Clean the front desk area and provide members or guests with temporary lockers while they are in the facility.
• Follow department policies and procedures, suggest improvements, and intervene to correct problems.
• Keep the work area neat and safe, report safety issues and equipment failures, and maintain confidentiality of member and employee information.
• Use organizational, prioritization, and time-management skills; use organizational supplies cost-effectively and identify cost-saving strategies.
• Respond to difficult situations with self-control, make sound decisions independently, and seek assistance when appropriate.
• Accept guest and other fees and account for daily receipt totals at the end of the shift.
• Perform other assigned duties and responsibilities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED