Fitness Specialist - Group Exercise Instructor

Garden of the Gods Resort and Club•Colorado Springs, CO

4d•$30 - $40•Onsite

About The Position

The Fitness Specialist provides fitness coaching, group exercise instruction, and personal training to create a positive, enjoyable, and memorable experience for guests and members. The role also supports daily Fitness Center operations by greeting and directing guests, answering questions about fitness operations and policies, managing reservations and communications, maintaining cleanliness and supplies, processing transactions, and supporting retail sales. The instructor teaches 1–4 group exercise classes, preparing equipment, music, and cues; providing warm-ups, exercises, stretching, and cool-downs; and educating participants on effective techniques and safety. The remaining schedule is filled by recruiting and coaching personal-training clients, assessing their strengths and weaknesses, and creating and implementing customized workout plans. Training guidance includes safe, reasonable exercises clients can perform at the gym or at home. The position requires frequent teamwork and cross-departmental communication, daily verbal and written communication, participation in shift meetings, completion of opening and closing checklists, and support for facility activities and projects. The work may take place indoors or outdoors and involves a range of physical activities, including standing, walking, bending, pushing and pulling, and lifting. This is a part-time position paying $30–$40 per instructional class.

Requirements

Previous gym, fitness, wellness, personal trainer, or relevant-role experience is required.
Nationally recognized Personal Training certification is required.
Current CPR certification is required.
Group Exercise certification (ACE, AFAA) or equivalent is required.
High School Diploma is required.
Ability to think critically and creatively, with knowledge of proper body mechanics to prevent injury.
Financial knowledge, including basic math, money handling, and pricing.
Excellent communication, computer/technology, and interpersonal skills, including Excel skills and record keeping.
Working knowledge of human anatomy, kinesiology, and training principles.
Ability to work as part of a team and communicate across departments.
Physical requirements include frequent sitting, standing, walking, bending, pushing/pulling, lifting/carrying up to 25 lbs., manual dexterity, fine and gross motor skills, coordination, vision, color recognition, and hearing; occasional crawling, reaching, crouching, kneeling, balancing, and lifting/carrying 26–50 lbs.
Ability to work in indoor and outdoor areas of the property, potentially in inclement weather.

Nice To Haves

Some college education.
Background experience or education in physical education, exercise science, sports medicine, kinesiology, biology, or sport management.
Additional specialty certifications.

Responsibilities

Operate the Fitness Center, its equipment, and workout functions efficiently and effectively.
Create and update athlete records and workout preferences in database management systems.
Maintain sanitation, cleanliness, and tidiness in gym facilities, locker rooms, the lobby, and retail areas.
Keep equipment, towels, supplies, and athlete amenities fully stocked.
Manage workout reservations, including recurring appointments, cancellations, and booking assistance.
Perform check-in, check-out, and payment transactions in accordance with policies.
Execute Guest Pass procedures for affiliates and collaborate with Membership.
Maintain knowledge of retail products, brands, costs, promotions, specials, and contacts, as well as fitness equipment, vendors, specifications, and benefits.
Provide friendly, professional phone and email service.
Teach scheduled group exercise classes on time, including adequate warm-ups, exercises, stretching, and cool-downs.
Instruct guests and members in effective workout methods, proper technique, exercise demonstrations, muscle groups, and appropriate strengthening methods.
Prepare appropriate equipment, music, and cues for each class.
Personally train athletes seeking to improve fitness, lose weight, or enter competitions.
Provide safe, reasonable exercises that athletes can perform in the gym and at home.
Discuss members’ and guests’ goals and introduce personal training packages.
Deliver “I Am Proud” service standards and department-specific signature touch points.
Establish consistent and complete cross-departmental communication with teammates.
Greet guests, members, and team members, set a positive tone, provide extraordinary service, and give guests and members a fond farewell.
Embody and encourage wellness and the Strata virtues, and uphold the resort and club’s brand, culture, vision, mission, and values.
Address feedback using the LEARN Model and be empowered to resolve service issues.
Maintain a professional appearance, comply with company policies and procedures, and use equipment carefully while maintaining an organized work environment.
Participate in shift meetings, read communication logs, collaborate with instructors on class check-in, and complete opening and closing operational checklists.
Support Wellness Management with facility activities, tasks, projects, and other assigned duties; collaborate with other departments and provide assistance when needed.
Perform other duties as assigned.