Fitness Specialist - Group Exercise Instructor

Garden of the Gods Resort and Club•Colorado Springs, CO

1d•Onsite

About The Position

The Fitness Specialist provides fitness coaching and instruction to guests and members, helping ensure a positive, enjoyable, rewarding, and memorable workout experience. The role combines group exercise instruction, personal training, and fitness-center operations. It includes welcoming and assisting guests, members, and team members; answering questions about fitness operations, policies, training, reservations, classes, and related services; and supporting administrative tasks such as phone and email management, cleanliness, and retail sales. The instructor teaches scheduled group exercise classes and monitors and educates participants on fitness and safety. The position also involves recruiting and coaching personal training clients, assessing strengths and weaknesses, and creating and implementing customized workout plans. This is a part-time position, with pay listed at $30.00–$40.00 per instructional class. Applicants will teach 1–4 group exercise classes and fill their remaining schedule with personal training clients. The role requires collaboration with Fitness Center colleagues and other departments, professional and friendly communication, and adherence to the resort’s service standards, policies, brand, culture, and values. The work is primarily in an indoor fitness setting, with possible duties in other indoor and outdoor areas of the property.

Requirements

High school diploma required.
Previous gym, fitness, wellness, personal trainer, or relevant-role experience required.
Nationally recognized Personal Training certification required.
Current CPR certification required.
Group Exercise certification (ACE, AFAA) or equivalent required.
Critical and creative thinking skills and knowledge of proper body mechanics to prevent injury.
Financial knowledge, including basic math, money handling, and pricing.
Excellent communication, computer/technology, interpersonal, and record-keeping skills, including Excel.
Working knowledge of human anatomy, kinesiology, and training principles.
Ability to work continuously as part of a team and communicate across departments.
Ability to teach 1–4 group exercise classes and recruit and coach personal training clients for the remaining schedule.

Nice To Haves

Some college.
Education or background in physical education, exercise science, sports medicine, kinesiology, biology, or sport management.
Additional specialty certifications.

Responsibilities

Operate Fitness Center functions, equipment, and workouts efficiently and effectively.
Create and maintain athlete records and workout preferences in database management systems.
Maintain sanitation, cleanliness, and tidiness in the gym, locker rooms, lobby, and retail areas.
Keep equipment, towels, supplies, and athlete amenities fully stocked.
Manage workout reservations, including recurring and cancelled appointments, and assist with bookings.
Perform check-in, check-out, and payment transactions according to policy.
Carry out Guest Pass procedures for facility affiliates and collaborate with Membership.
Maintain knowledge of retail products, brands, prices, promotions, specials, contacts, and fitness equipment specifications and benefits.
Provide friendly and professional phone and email service.
Teach scheduled group exercise classes on time, providing appropriate warm-ups, exercises, stretching, and cool-downs.
Instruct guests and members in effective workout methods and proper exercise techniques; demonstrate exercises, identify muscle groups, and teach appropriate strengthening methods.
Prepare appropriate equipment, music, and cues for each class.
Recruit and personally train athletes seeking to improve fitness, lose weight, or enter competitions.
Provide athletes with safe, reasonable exercises they can perform in the gym and at home.
Discuss goals with members and guests and introduce them to personal training packages.
Deliver the resort’s “I Am Proud” service standards and department-specific signature touch points.
Maintain consistent and complete cross-departmental communication.
Welcome guests, members, and team members; create a positive tone; provide service described as “Enriching by Nature”; and give guests and members a fond farewell.
Address feedback using the LEARN Model and be empowered to resolve service issues.
Embody and encourage wellness and the Strata virtues, and uphold the resort’s brand, culture, vision, mission, and values.
Maintain a professional appearance, comply with company policies and procedures, and use equipment carefully while keeping the work environment organized.
Participate in shift meetings, review communication logs, collaborate with instructors on successful class check-in, and complete and initial opening and closing operational checklists.
Collaborate continuously with concierge colleagues and other team members, assist other departments when needed, and know property outlet FAQs, hours, and contacts.
Assist Wellness Management with facility activities, tasks, projects, and other assigned duties; perform other duties as assigned.