Fitness Membership Engagement Coordinator

Glenview Park District • Glenview, IL

3d • Onsite

About The Position

Park Center Health and Fitness is seeking an energetic, personable Fitness Membership Engagement Coordinator to create a welcoming first impression, build relationships with prospective and current members, support membership sales, and assist with marketing and community outreach. This position will also support lead follow-up, CRM management, and consistent sales and customer service practices among the Fitness Desk team.

Requirements

• High School Diploma required.
• At least 2 years of experience in sales in fitness, hospitality, or a related field.
• A valid Illinois driver’s license required for local health fairs throughout the year (approx. 3-4 year)

Nice To Haves

• Bachelor’s degree preferred.
• Professional certification(s) and/or active membership in a professional association are desirable.

Responsibilities

• Create a positive and professional first impression for prospective members, guests, and current members.
• Build and maintain strong relationships with prospective and current members through consistent engagement and follow-ups.
• Generate membership leads through in-person, telephone, email, and community event outreach.
• Follow up with leads and inquiries in a timely manner to maximize membership sales opportunities.
• Conduct membership tours and effectively communicate the benefits and services of Park Center Health and Fitness.
• Work closely with the Customer Service and Membership Supervisor to establish and reinforce consistent tour expectations.
• Achieve or exceed membership sales goals by creating referrals, turning inquiries into tours, and communicating with prospects.
• Develop and maintain effective internal and external oral, written, and electronic communications including responding to phone calls, emails, comments, and suggestions in a timely manner.
• Represent the District positively and ethically to patrons, guests, and staff.
• Safely conducts all work, including using personal protective equipment and safety devices as required; identifies and reports any real or potential safety hazards.
• Proactively supports the District's environmental initiatives including recycling, conserving resources, and preventing pollution.
• Comply with all District environmental policies and procedures.

Benefits

• Complimentary Park Center Health and Fitness Membership with Group Fitness Classes, Outdoor and Indoor Pool Membership, Dog Park and Ice Center Membership for all employees.
• IMRF pension plan and paid time off.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED