Fitness Manager - Greenacres 1

YouFit•Greenacres, FL

3d•Onsite

About The Position

The Fitness Manager leads YouFit’s personal training program, driving revenue, ensuring exceptional customer service, and fostering a positive environment for members, employees, and guests. The role is a full-time hourly position at the Greenacres, Florida location. Compensation includes base pay and may include commissions and/or bonuses; the salary range is undisclosed. The Fitness Manager oversees personal training staff and schedules, develops client fitness programs, supports member engagement and referrals, and works with the General Manager to achieve overall goals. The role also includes training clients for up to 10 hours per week, conducting management meetings, recruiting trainers, and handling customer service issues.

Requirements

Must be at least 18 years of age.
NCAA Personal Trainer Certification or an exercise-science-related degree.
Maintain CPR/AED certification.
Experience with personal training and personal training sales.
Excellent time management skills.
Strong knowledge in all aspects of fitness.
Effective English communication skills.
Intermediate computer literacy skills for job-related software and technology.
Passion for fitness and dedication to exceptional customer service.
Ability to multitask, self-motivate, and demonstrate a strong work ethic.
Commitment to continuous personal development.

Nice To Haves

Fluency in multiple languages is favored.

Responsibilities

Ensure monthly personal training revenue targets are met.
Conduct three fitness assessments per day with prospective clients.
Maintain sales expectations.
Evaluate Session and Small Group Training sessions.
Create and manage action plans to achieve overall goals.
Work closely with the General Manager to maintain member relationships and cultivate referrals.
Create additional traffic and generate sales.
Create and maintain an enjoyable environment for employees, members, and guests.
Welcome new members and ensure they schedule and attend their fitness assessment.
Provide excellent customer service to keep members engaged with their fitness program.
Make effective decisions on customer service issues to ensure a positive member experience.
Conduct exit interviews or meetings with canceling clients.
Prepare and deliver comprehensive fitness programs based on clients’ goals.
Motivate and inspire clients through goal setting, frequent follow-up, and reassessments.
Maintain personal trainer and Small Group Training schedules according to YouFit standards and gym needs.
Train clients up to 10 hours per week.
Conduct and participate in management meetings.
Recruit personal trainers to ensure optimal staffing levels.
Supervise, guide, and develop personal training staff.
Use job-related software and technology.
Perform other job-related duties as assigned by the supervisor.