Fitness General Manager

D1 Training - Arlington Heights • Arlington Heights, IL

10d • Onsite

About The Position

We are looking for a Fitness General Manager who is not just an operator—but a revenue driver, lead-conversion expert, and culture builder. This is a leadership role for someone who can sell, coach, and lead from the front. At our facility, we don’t just train—we transform athletes and build high-performance communities. You’ll have full ownership of both business performance and member experience. As General Manager, you are responsible for driving revenue, converting leads, nurturing current members, and building a winning team culture. You will own lead generation, follow-up, closing, retention, sales KPIs, conversion %, revenue growth, staff performance, and accountability. The role involves delivering a premium, high-energy training environment and building relationships with athletes.

Requirements

• Sales Killer Instinct – You know how to close and aren’t afraid of the phone
• Proven Close Rate – Demonstrated ability to hit 50%+ conversion rates
• 3+ Years Leadership Experience – Managing teams and driving accountability
• Fitness Industry Background – Deep understanding of training environments
• Coaching/Training Experience – You’ve been on the floor, not just behind a desk
• Business Acumen – Comfortable managing P&L, KPIs, and growth strategy
• Associate degree or higher

Nice To Haves

• Relentless follow-up mentality
• High urgency and competitive mindset
• Strong communication and influence skills
• Willingness to work Saturdays

Responsibilities

• Consistently close 50%+ of inbound and outbound leads
• Relentlessly call, follow up, and convert leads into members
• Track and optimize lead pipeline, show rate, and close rate
• Execute promotions, partnerships, and local outreach to drive traffic
• Build a sales-first culture across the entire team
• Lead from the front—set the standard in energy, urgency, and execution
• Conduct weekly 1:1s and team meetings focused on performance metrics
• Hire, train, and develop staff to hit sales and service targets
• Hold team accountable to KPIs, conversion rates, and member experience
• Own P&L performance, budgeting, and expense control
• Oversee daily operations to ensure efficiency and consistency
• Manage membership billing, retention strategies, and reporting
• Deliver a premium, high-energy training environment
• Build relationships with athletes—from youth clients to elite performers
• Ensure every interaction drives value, results, and retention

Benefits

• 401(k) matching
• Bonus based on performance
• Paid time off
• Aggressive Performance-Based Bonuses
• Commission on Sales
• Access to ongoing professional development
• Work in a high-energy, competitive environment
• Direct exposure to elite and professional athletes
• Real opportunity to grow income based on performance
• Leadership role with true business impact

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1-10 employees