Fitness Front Desk Attendant - Part-time Nights and weekends

Druid Hills Golf Club•Atlanta, GA

12d•Onsite

About The Position

This position has the opportunity to teach group fitness classes if they have the proper certification and experience to do so. The primary role would be Front Desk. The Clifton is a vibrant and growing fitness center located at Druid Hills Golf Club, dedicated to providing a welcoming and supportive environment for our members to achieve their fitness goals. We are seeking a friendly, enthusiastic, and customer-focused individual to join our team as a Fitness Front Desk Attendant. The Fitness Desk Associate is the face of our gym, responsible for providing exceptional customer service, managing front desk operations, and promoting a positive and engaging atmosphere. This role involves greeting members, answering inquiries, processing memberships, and assisting with various administrative tasks to ensure smooth and efficient operations.

Requirements

High school diploma or equivalent required.
Excellent customer service and communication skills.
Strong organizational and time management skills.
Proficiency in computer software and data entry.
Ability to work independently and as part of a team.
Experience in a customer-facing role preferred.
Passion for fitness and a commitment to promoting a positive and healthy environment.

Nice To Haves

Opportunity to teach group fitness classes if they have proper certification and experience.

Responsibilities

Greet and welcome members and guests with a positive and professional attitude.
Answer phone calls, emails, and inquiries promptly and efficiently.
Address member concerns and resolve issues in a timely and effective manner.
Provide information about gym facilities, programs, and services.
Process membership registrations, renewals, and cancellations.
Manage member accounts and update information as needed.
Process payments and maintain accurate records.
Schedule appointments and manage bookings for personal training and group classes.
Maintain a clean and organized front desk area.
Replenish food, beverages and retail merchandise.
Promote fitness services, group classes, and gym merchandise.
Inform members about special offers and promotions.
Assist with tours of the facility.
Assist with other duties as assigned by management.
Maintain a clean and organized fitness center environment.