Front Desk Fitness Attendant

Elevation Corporate Health • Lakewood, CO

16h • $18 - $22 • Onsite

About The Position

The Front Desk Attendant serves as the primary point of contact, welcoming members while managing check-ins. They are responsible for answering inquiries and performing equipment and new member orientations. They help maintain a clean, safe, and organized facility while ensuring a positive customer experience.

Requirements

• CPR and AED required
• HS Diploma required
• Customer service experience
• Ability to prepare routine administrative paperwork

Nice To Haves

• BS in Exercise Science or similar preferred

Responsibilities

• Welcome and assist members, guests, and prospective members in a professional and courteous manner
• Answer member questions regarding facility policies, equipment usage, programs, and services
• Address member concerns and elevate issues to management as appropriate
• Provide equipment orientations and new member orientations to members
• Conduct opening and closing procedures for the fitness center
• Perform daily facility walkthroughs to identify safety hazards, maintenance issues, or housekeeping concerns
• Ensure fitness equipment, furnishings, and amenities are in proper working order and report deficiencies promptly
• Maintain organization and cleanliness of all fitness center areas, including cardio, strength training, stretching, lockers and common areas
• Management of equipment and the preventative maintenance program
• Light cleaning of the fitness center and reracking of weights
• Assist with the purchase of essential fitness center items such as gym wipes, replacement of small equipment
• Respond appropriately to medical emergencies and follow established emergency procedures
• Ensure emergency equipment, AEDs, first aid kits, and incident documentation materials are available and operational
• Monitor member activity for unsafe behavior and provide corrective guidance when necessary
• Maintain accurate attendance, utilization, orientation, and incident reports
• Prepare and submit periodic reports regarding facility usage, maintenance needs, member feedback, and operational concerns
• Verify member eligibility and access privileges
• Enforce facility policies, procedures and code of conduct
• Monitor inventory levels of cleaning supplies, office supplies, fitness accessories, and member amenities
• Coordinate service requests with approved maintenance and equipment vendors as directed by PNC

Benefits

• Medical, dental and vision benefits available for all full-time employees after 30 days of employment
• Ancillary insurance benefits available after 1 year of employment
• Health Savings Account
• 401k participation after 1 year of employment (with up to 3% match)
• Paid Time Off (accrual based on tenure)
• Professional Development reimbursement available immediately
• Extensive Training and Development Program
• Partnership with ISSA for CEUs and certification discounts
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED