Fitness Floor Supervisor (Member Experience)

The J • Overland Park, KS

5h • Onsite

About The Position

The Supervisor, Member Experience (Fitness Floor) is primarily responsible for supervision of Fitness Floor staff members (hiring, training and scheduling); equipment functionality and appearance (cleaning and upkeep); and increasing member engagement on the fitness floor. Additionally, the supervisor will provide weekly direct service in the form of working fitness floor shifts. Those with personal training certifications may also provide direct service in the form of personal training sessions with clients of the personal training program.

Requirements

• 2+ years of supervisory experience across areas of focus (fitness programming, personal training, sales & marketing), preferred
• CPR, AED and First Aid certification or able to obtain
• Excellent customer service skills able to proactively build relationships with members
• Creative, organized and detail-oriented
• Ability to lift and return weights to the storage racks (0-50 pounds)
• Basic computer proficiency (Word, Excel, payroll and scheduling software, etc.)

Nice To Haves

• Mechanically inclined a plus
• Certified Personal Trainer a plus

Responsibilities

• Ability to lead team members; hire, train, schedule, and supervise Fitness Floor staff. Includes other administrative functions like timekeeping and purchase orders etc.
• Manage and maintain safe, functional, and attractive equipment; ensure a clean and professional looking facility.
• Works closely with Mechanic to ensure equipment maintenance schedule is routinely completed and machines are not down for more than a reasonable amount of time.
• Ability to anticipate and solve practical problems and resolve issues while maintaining accountability for results.
• Creative approach to growing program participation through innovative offerings and high satisfaction.
• Respond to member concerns and ideas in a timely and appropriate manner.
• Availability to work Fitness, Sports, Aquatics + Membership major J events and programs.
• Oversee revenue-based programs, Indoor Triathlon or other future concepts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees