Fitness Coach

UFC Gym•Huntington Beach, CA

About The Position

The Fitness Coach is responsible for creating a positive customer experience, delivering member service, and providing private and small-group training. Coaches contribute to revenue goals for Private Training and supplements through training, sales, prospecting, and other revenue-generating activities. The position requires working at least one day on the weekend and adhering to the schedule set by the Fitness Manager. The role includes conducting safe and effective training sessions, managing client appointments, tracking programs and workouts, supporting member engagement, and maintaining clean, organized training spaces. Coaches follow company policies and procedures, document workouts for liability purposes, and attend regular check-in meetings with the Fitness Manager. The Fitness Coach reports to the Fitness Manager and may interact with management and staff across corporate and field offices, clubs, and the Fitness team.

Requirements

In-depth knowledge of private training techniques, from assessment through program design.
Ability to adjust and operate all fitness equipment.
Knowledge of company policies, practices, procedures, and emergency and safety procedures.
Strong interpersonal and communication skills.
Friendly, enthusiastic, and positive attitude.
Ability to understand and follow oral and written instructions.
Strong customer-service focus.
Strong organizational and time-management skills.
Understanding of basic record-keeping practices.
Computer proficiency, including basic skills in Word and Excel.
Current dotFIT certification or certification in progress.
Current CPR/AED certification or certification in progress.
Certification from an organization recognized by UFC Gym, or certification in progress.
High school diploma or GED.
Current USA Wrestling Copper certification for wrestling coaches.
Ability to stand for up to 8 hours per day.
Ability to regularly lift heavy weights, squat, bend, reach, and spot.
Ability to frequently lift and/or move more than 45 pounds.

Nice To Haves

Four-year degree in a related field recognized by UFC Gym.
One year of related experience (preferred).

Responsibilities

Sell and conduct private and small-group training with members.
Assist members and encourage participation in private training.
Administer client programs accurately, including dotFIT, supplements, measurement tracking, and workouts.
Arrive on time, prepared, and attentive for training appointments.
Participate in revenue-generating activities such as complimentary workouts, supplement booths, body-fat tables, and workshops.
Meet personal monthly revenue objectives for sessions, Personal Training, and supplement sales.
Conduct guest tours and complete sales when needed through the Turn-Over process.
Use an effective prospecting strategy, including Starter Sessions and other prospecting activities.
Schedule and manage client appointments, coordinate with clients, and maintain scheduling records, including follow-ups and rescheduling.
Deliver member service consistent with the company's Service, Science, and Sales focus and represent UFC Gym and its “Train Different” philosophy.
Conduct safe and effective private training sessions.
Maintain the organization and neat presentation of the fitness floor and training spaces.
Respond professionally to requests and inquiries from guests, members, and staff.
Follow policies and procedures for payment transactions and the UFC Gym Employee Handbook.
Document daily workouts for liability and adhere to national certification standards.
Maintain knowledge of the club facility and services.
Follow the agreed-upon schedule and attend daily one-on-one check-ins and bi-monthly meetings with the Fitness Manager.
Observe meal and rest breaks and clock in and out for all shift times.
Set up and execute successful weekend work.