Fitness Center Supervisor
About The Position
Come join the team at HCI Sports & Fitness! As a premier sports and fitness center in Bee Cave, our team is in search of an energetic, service oriented leader, who thrives in a fast-paced work environment to fill our part-time Member Services Supervisor role. Having a passion for health and fitness is important, and retail or sales experience is a plus! At HCI Sports & Fitness, we’re more than a fitness and sports brand—we’re a movement. We empower our family-oriented community at all fitness levels to push limits, fuel performance, and live boldly through smart training and state-of-the-art spaces. From gym culture to group fitness to youth and adult sports, we pride ourselves on offering a clean, safe, and welcoming environment for everyone!
Requirements
- Availability to work weekend opening shifts (6:30 am – 2 pm); flexibility for additional weekday shifts preferred
- Previous supervisor or leadership experience with at least one year of experience in customer service, reception, retail, hospitality, or a related field
- High school diploma or GED required
- Strong work ethic with excellent punctuality, organization, and attention to detail
- Professional appearance and positive, energetic attitude
- Ability to multitask and remain calm and friendly in a fast-paced environment
- Excellent communication skills, including the ability to listen and respond appropriately
- Team oriented mindset with the ability to work independently and take initiative
- Flexibility to work occasional holidays as needed
Nice To Haves
- Retail and/or sales experience is a plus
Responsibilities
- Greet and provide exceptional customer service to all members and guests
- Conduct facility tours, educate prospective members on services and programs, and onboarding new members
- Follow up with prospects and support monthly sales and membership goals
- Help maintain the cleanliness, organization, and overall appearance of the facility and amenities
- Utilize our ClubReady operating system to manage member and guest accounts
- Monitor facility access and support overall safety and security procedures
- Assist leadership with supervising and supporting the Member Services team as needed
- Support daily front desk operations and help create a positive member experience
Benefits
- $18 - $20 per hour DOE + eligibility to earn bonuses
- Time and a half premium pay if working a holiday
- Complimentary membership to HCI Sports & Fitness
- A fun, collaborative work environment on a great team!
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
