Fitness Center Guest Services Associate

Corporate Health Unlimited•Atlanta, GA

13d•$16 - $18•Onsite

About The Position

Corporate Health Unlimited helps organizations get healthy and stay healthy. We know what it takes to create healthy environments because we've been doing it for more than 39 years. From fitness center design, consulting and management to creating custom regional, national and international wellness programs, our goal is to help organizations achieve theirs. This role is for a Guest Services Associate focused on member services and health club operations.

Requirements

Must be at least 18 years of age.
Outgoing personality with the ability to learn names and communicate effectively and constantly with a variety of people.
Good interpersonal and written communication skills.
Basic word processing and spreadsheet skills.
Sincere interest in fitness and health and a desire to maintain or improve one’s own level of fitness.
Ability to complete both a drug and background screening.
Current CPR/AED/First Aid/BBP certifications.

Nice To Haves

Personal Training and/or Group Fitness certification preferred but not required (only if wanting to partake in those services).

Responsibilities

Maintaining a warm and hospitable atmosphere for all members and guests.
Acknowledging members and guests promptly and ensuring they sign in/check in at the front desk according to specific procedures.
Directing members and guests to the appropriate persons when necessary.
Making guests and members feel comfortable while in the fitness center.
Communicating with members on a first-name basis.
Receiving incoming phone calls and directing them to the appropriate persons.
Taking accurate messages and delivering them to the appropriate persons as soon as possible.
Providing members and guests with daily workout sheets.
Organizing and filing paperwork and entering data into the computer to maintain accurate and up-to-date records.
Distributing locker keys, towels, washcloths, workout attire, etc., to members.
Selling health bar and pro shop items to members, maintaining accurate records of sales.
Making appointments for fitness consultations, personal training, etc.
Maintaining cleanliness of the front desk and lounge area.
Assisting in maintaining cleanliness and orderliness of all club equipment and facilities.
Refilling amenities in locker rooms and common areas.
Laundering towels, workout wear in mesh bags, etc.
Communicating effectively with all levels of club staff to ensure a quality level of customer service to members.
Performing accurate cash management and/or cashier closing duties.
Performing various other duties and assignments as necessary or required.