Fitness Center (Front Desk)

Bald Head Island Club•Bald Head Island, NC

1d•Onsite

About The Position

The Fitness Center Attendant is responsible for the professional maintenance of the Club’s fitness center, ensuring the best customer service for Members and guests. The ideal candidate is passionate about fitness, committed to helping others achieve their health and wellness goals, and has excellent communication skills.

Requirements

Ability to communicate effectively and professionally
Willingness to learn and accept instruction
Be dependable, prompt, and team-oriented
Must possess a positive attitude and good work ethic
High-end customer service experience in a hospitality or private club environment preferred

Nice To Haves

Passionate about fitness
Committed to helping others achieve their health and wellness goals
Excellent communication skills

Responsibilities

Create a memorable experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
Provide immediate attention to all Members and guests upon arrival
Refer to each Member by name with a friendly and outgoing demeanor
Ensure the fitness center is well-stocked and inviting
Check/scan all ID cards for Members, guests, and temporary visitors
Manage the front desk, taking calls, responding to emails & managing sign-ins
Do laundry as needed, maintaining an adequate level of folded towels
Monitor the Fitness Center, ensuring safe use and proper storage
Advise management of any complaints as soon as they occur
Ensure all equipment is properly wiped down and sanitized after each use
Keep the Fitness Center clean, organized, and presentable at all times
Complete all opening, side, & closing duties, as instructed
Assist in the development of activities and promotions for the Fitness Center
Be detail-oriented and able to prioritize in a fast-paced environment
Solve problems, work as a team, be a leader, and inspire happiness
Operate within all guidelines, policies, standards, and constraints as established by the Club, and assist in the implementation of BHIC mandatory standards of operations