Fitness Center Attendant

BallenIsles Country Club•Bradenton, FL
•Onsite

About The Position

Lakewood National Golf Club is seeking a driven, outgoing, and self-motivated Fitness Center Attendant to manage the day-to-day operations of their fitness facility. This is a hands-on, high-visibility role where the attendant will set the tone of the space and be a trusted point of contact for members. The position requires a strong presence on the floor, with the ability to manage operations independently after an initial training period, supported by regular check-ins with the Director of Fitness. This is not a personal training position.

Requirements

  • Availability that meets the schedule requirements, including both weekend days and morning shifts.
  • Demonstrated ability to work independently, take initiative, and lead without close supervision.
  • Outgoing, confident personality with strong people skills, comfortable initiating conversations and handling sensitive topics like rule enforcement.
  • Meticulous attention to detail for accurate schedules, bookings, and member records.
  • Strong computer and software skills, including the ability to independently manage booking platforms, POS systems, email, promotional material, and scheduling tools.
  • Professional email, phone, and written communication skills.
  • Comfortable around fitness equipment with a working understanding of exercise and ability to demonstrate safe equipment usage.
  • Strong organizational skills and the ability to manage multiple responsibilities.
  • CPR/AED certification, or willingness to obtain within 60 days of hire.

Nice To Haves

  • Prior fitness, hospitality, country club, or customer service experience.
  • Experience with Canva or similar design tools for class and event promotion.
  • Familiarity with fitness booking or club management software.
  • Background or demonstrated interest in proper exercise technique.

Responsibilities

  • Engage with members by greeting them by name, checking on their workouts, and offering assistance proactively.
  • Provide fitness center orientations to new members.
  • Manage daily operations independently, prioritizing tasks and solving problems without direct supervision.
  • Identify areas for improvement and suggest solutions for classes, member engagement, layout, and efficiency.
  • Take ownership of class coordination and promotion over time.
  • Confidently and respectfully enforce fitness center rules and club policies.
  • Complete opening checklists, inspect equipment, report maintenance needs, and maintain cleanliness, organization, and restocking of the facility.
  • Become proficient in the online booking software and group fitness schedule, managing updates, changes, cancellations, and troubleshooting accurately.
  • Respond promptly and courteously to member inquiries via phone, email, and in person, maintaining professional written communication.
  • Promote group fitness classes and events using tools like Canva and actively recruit members into programming.
  • Support special events and other departmental activities as needed.

Benefits

  • Healthcare Benefits – Medical, Dental, and Vision coverage
  • Retirement Benefits – 401(k) with employer match (19 years of age and older)
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