Attendant - Member Fitness Center

Ocean Reef Club•Key Largo, FL

1d•Onsite

About The Position

The Fitness Attendant is responsible for keeping the exercise, pool and locker room areas neat, clean and stocked with all amenities. This role involves maintaining a safe, clean, and well-organized gym and pool environment through consistent monitoring. The attendant will also be responsible for cleaning exercise machines and equipment, stocking gym supplies, and maintaining accurate inventory lists. A key aspect of the role is providing excellent customer service, handling guest inquiries professionally, and ensuring guest satisfaction. The position requires the ability to work independently, maintain a positive attitude, and participate in training and staff meetings. The attendant will also assist in other areas of fitness operation as requested by management and report any occurrences involving staff or guests to management.

Requirements

Ability to be efficient and productive in a fast-paced environment.
Must have enthusiasm and possess excellent customer service skills.
Enjoy working with people and possess a friendly and outgoing personality.
Excellent communication and listening skills.
Must be a team player.
Must be able to comprehend the English language in order to communicate with co-workers and fully understand job assignments.
Must be able to stand for long periods of time.
Must be able to reach, grab and lift objects over shoulder height.
Must be able to squat and kneel down on regular basis.
Must be able to bend & twist upper body to reach up, down or side-ways on regular basis.
Be a team player and provide lateral service.
Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
Be willing and able to work when needed, including weekends & holidays.
Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position.
Proper grooming is required by all associates and is described in detail in the Associates Handbook.
Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional.
As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities.

Nice To Haves

Be able to endure outside weather conditions; heat, rain, cold, and at times high winds.

Responsibilities

Maintain a safe, clean and well-organized gym and pool environments through consistent monitoring of the areas.
Maintain the exercise machines and equipment at the Member Fitness Center and Marina Fitness clean.
Stock gym supplies and amenities and maintain accurate supply lists and inventory sheets.
Maintain eye contact when addressing external and internal guests.
Handle guests’ questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the fitness center.
Assist in all areas of fitness operation as requested by management.
Communicate to management any and all occurrences involving staff or guests in the fitness facility that require attention.