Fitness Center Attendant

Marriott•San Francisco, CA

About The Position

The Fitness Center Attendant maintains fitness and recreation areas, including cleaning machines, restrooms, and showers; replenishing cups, water, and other supplies; and obtaining, folding, and stacking towels. The attendant distributes lockers and towels to guests, monitors supplies and equipment, provides information about recreation facilities and activities, and promotes a safe, fun, and relaxing atmosphere. The role includes assisting injured guests until emergency medical services arrive and promoting recreation-facility rules intended to protect guests and members. The attendant reports accidents, injuries, and unsafe work conditions, completes required safety training and certifications, and follows company procedures and quality standards. The position also requires professional appearance and communication, welcoming and assisting guests, protecting confidential information and company assets, maintaining positive working relationships, and performing other reasonable duties as requested. Work involves extended periods of standing, sitting, or walking; handling objects weighing up to 50 pounds without assistance; moving on uneven or slippery surfaces; and reaching, bending, twisting, pulling, and stooping.

Requirements

  • CPR certification.
  • First Aid certification.
  • Fitness Equipment (listed under required qualifications).
  • Any certification or training required by local and state agencies.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • No related work experience is required.
  • No supervisory experience is required.

Responsibilities

  • Wipe down fitness equipment and remove towels, trash, and debris from the fitness center.
  • Maintain adequate supplies of cups and water in the recreation area.
  • Clean fitness and recreation area restrooms and showers.
  • Obtain, fold, and stack towels according to company procedures.
  • Distribute lockers and towels to guests.
  • Inventory supplies, materials, and equipment and notify a supervisor or manager when supplies are low.
  • Provide guests with information about recreation facilities and activities.
  • Promote a fun and relaxing atmosphere and communicate facility rules intended to support guest and member safety and welfare.
  • Assist injured guests until emergency medical services arrive.
  • Report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
  • Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Communicate clearly and professionally, answer telephones using appropriate etiquette, and maintain positive working relationships.
  • Comply with quality assurance expectations and standards.
  • Visually inspect tools, equipment, and machines to identify defects.
  • Perform other reasonable job duties as requested.
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