Fitness Attendant

Arch Amenities Group•New York, NY

About The Position

The Fitness Attendant is responsible for general supervision of the fitness center and for maintaining a clean, safe, and welcoming environment for guests while providing outstanding customer service. The role includes maintaining fitness equipment and facility areas, assisting guests with programs and equipment use, addressing complaints, and ensuring compliance with facility rules and regulations. The position may require work during evenings, weekends, and holidays.

Nice To Haves

  • Lifeguard certification.

Responsibilities

  • Set up, maintain, and clean fitness equipment and facility areas, including locker rooms.
  • Greet guests, explain programs and activities, and provide guidance on equipment usage.
  • Report and resolve guest complaints promptly and professionally.
  • Maintain accurate attendance records and tactfully ensure compliance with rules and regulations.
  • Monitor the safety and cleanliness of the front desk and surrounding areas.
  • Attend required meetings and trainings.
  • Maintain punctuality and adhere to scheduled work hours, including evenings, weekends, and holidays.
  • Meet regularly with the supervisor to review duties and performance.
  • Perform additional duties as assigned.
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