Fitness Center Associate, North Side YMCA

YMCA of Greater Oklahoma City•Oklahoma City, OK

About The Position

The Fitness Center Associate monitors the YMCA fitness center and supports the YMCA’s mission while helping create a friendly, welcoming, neat, clean, and safe environment. The role includes caring for and cleaning equipment, assisting members with questions and concerns, and encouraging participation in personal training and other YMCA programs. The position supports member retention through communication, motivation, and guidance, and helps ensure members have access to health screenings, exercise prescriptions, equipment orientations, and program re-evaluations. The schedule varies during YMCA operating hours.

Requirements

Be at least 16 years old.
Hold CPR PRO, AED, O2, and First Aid certifications, or be willing to obtain them; training is provided by the Y.
Complete Foundations of Strength and Conditioning within 12 months of hire.
Have experience establishing personal relationships.
Have strong verbal, interpersonal, and communication skills.
Be able to lift at least 50 pounds.

Nice To Haves

Knowledge and understanding of current physical education principles.

Responsibilities

Remain visible in the fitness center while providing guidance and support to members.
Encourage members to participate in personal training and other YMCA programs.
Clean cardiovascular and weight equipment.
Ensure towels and full spray bottles are available to members.
Re-rack dumbbells and plates during off-peak hours and at the end of the shift.
Report equipment malfunctions to the Director and members by completing the Equipment Log.
Maintain an accurate service log and perform recommended routine maintenance as directed by the immediate supervisor.
Assist the Director with implementing fitness events and programs.
Maintain knowledge of fitness trends, innovations, programs, and ideas.
Handle and resolve member inquiries, concerns, and complaints.
Build and maintain professional relationships with members through a proactive approach.
Develop meaningful and sustainable relationships with members, donors, and volunteers.
Stay informed about current and upcoming YMCA events and programs.
Attend scheduled staff meetings and all-staff meetings.
Demonstrate the character values of caring, honesty, respect, and responsibility.
Perform other duties as assigned.