Fitness Attendant

Fontainebleau Las Vegas•Las Vegas, NV

7d•Onsite

About The Position

The Fitness Attendant ensures the seamless operation of our fitness center and provides exceptional service to our guests. Passion for health, fitness, and customer service will contribute to creating a rejuvenating and memorable experience for our guests.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent required
Strong communication skills with an approachable and friendly demeanor
Basic knowledge of fitness equipment, exercise techniques, and safety practices
Proficiency in using computer software for scheduling, record-keeping, and communication
Ability to multitask, remain composed under pressure, and handle guest concerns effectively
Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
Work in a fast-paced, busy, and somewhat stressful environment
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Relevant fitness certifications are a plus
Previous experience in a luxury spa, fitness center, or hospitality setting is a plus
Passion for health, wellness, and providing exceptional customer service

Responsibilities

Greet and welcome spa guests with warmth and professionalism, providing a positive first impression
Assist guests in understanding the available fitness services, facilities, and amenities
Respond to inquiries and provide information regarding classes, personal training sessions, and equipment usage
Maintain the cleanliness, organization, and ambiance of the fitness center, ensuring it aligns with the luxury standards of the spa
Regularly inspect fitness equipment to ensure proper functioning and report any maintenance needs promptly
Stock and organize fitness supplies, towels, and amenities
Provide basic guidance on proper equipment usage and demonstrate correct techniques to ensure guest safety and effectiveness
Assist guests in setting up equipment and adjusting settings according to their preferences
Monitor guests' exercise activities, offering light guidance and encouragement as appropriate
Assist in the coordination of fitness classes, including setting up equipment, ensuring a clean environment, and welcoming participants
Keep track of class schedules, attendance, and any necessary reservations
Educate guests on fitness center rules, safety protocols, and proper gym etiquette
Maintain a safe environment by being alert to potential hazards and addressing any unsafe behaviors promptly
Promote fitness services, personal training sessions, and spa packages to guests who express interest, aiming to enhance their experience
Provide accurate information on pricing, packages, and benefits to encourage guest participation
Assist in the maintenance of guest records, class schedules, and reservations using spa management software
Handle cash transactions, process payments, and maintain accurate records of all transactions
Stay up-to-date with industry trends, fitness techniques, and luxury spa service standards through continuous learning and training opportunities
Collaborate with fitness instructors, personal trainers, and other staff members to enhance overall guest experiences
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary