Fitness Attendant

Strongsville, City of•44136, OH

12d•Onsite

About The Position

Under the direct supervision of the Fitness Supervisor, the Fitness Attendant is responsible for exercise floor coverage, equipment cleanliness/preventive maintenance, cleaning and monitoring of fitness areas, policy enforcement, and delivering excellent customer service at all times. The role requires a positive and welcoming demeanor to ensure members and guests feel comfortable. The attendant will answer questions, provide direction, and make regular rounds of the exercise floor to assist members and guests with exercise-related issues or questions. All members must be approached regardless of whether they appear to need assistance. The position also involves cleaning and sanitizing equipment, refilling wipes, emptying trash, and organizing free weight areas. Monitoring and assessing equipment for malfunction, placing proper signs when necessary, and promptly notifying the Fitness Supervisor of issues are also key responsibilities. The role requires maintaining a minimum of 15 hours per pay period (2 weeks) and providing exceptional customer service at all times. Ongoing positive communication with peers, superiors, and employees, and adherence to Strongsville Recreation employee policies are expected. Other duties and projects may be assigned.

Requirements

Knowledgeable and proficient in all club rules, regulations, and policies and enforce when applicable.
Knowledgeable about all group exercise classes, personal training programs, and special events.
Ability to perform the essential functions of the job satisfactorily.
Ability to perform duties not specifically spelled out in the job description that are reasonably considered to be incidental to the performing of their duties.