Fitness Assistant

Logan Health•Kalispell, MT

About The Position

Provides customer service and monitors member and guest activity within the fitness center while maintaining fitness areas. Supports Logan Health in fulfilling its mission of quality, compassionate care for all; its vision to reimagine health care through connection, service, and innovation; and its core values of kindness, trust, teamwork, and excellence. This role oversees fitness areas, promotes safe and appropriate equipment use, addresses unsafe situations according to department protocol, and maintains clean, orderly, well-organized spaces. The position also includes handling paperwork or waivers, maintaining scheduled attendance, and performing other related duties as assigned based on departmental needs. The position is PRN (casual, as-needed, or per diem). Schedules are set around organizational and position needs and may be adjusted. Logan Health operates 24 hours a day, seven days a week. PRN employees may participate in a matching 401(k) plan and access the Employee Assistance Program, and may qualify for hourly differential pay for certain shifts or hours, depending on department scheduling needs. Job offers are contingent upon pre-employment screening, including criminal background, reference, drug, health and immunization, and physical demand reviews or screenings.

Requirements

  • Demonstrated knowledge and experience in the fitness industry.
  • Must be at least 18 years of age.
  • Obtain RQI Responder status within seven days of hire or transfer, or before working independently, whichever occurs first.
  • Promote excellence by setting high standards and providing high-quality outcomes.
  • Act with integrity and kindness and exhibit empathy.
  • Have strong organizational skills, attention to detail, initiative, critical-thinking skills, and the ability to set priorities and work both independently and as part of a team.
  • Commitment to working in a team environment and maintaining confidentiality as needed.
  • Excellent verbal and written communication skills, including the ability to communicate effectively with varied audiences.
  • Strong interpersonal skills and the ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Maintain computer skills, including working knowledge of Microsoft Office Suite and the ability to learn other software as needed.

Nice To Haves

  • At least one year of customer service experience.
  • Demonstrated experience successfully overseeing the safety of others.

Responsibilities

  • Provide customer service and monitor member and guest activity in the fitness center.
  • Oversee fitness areas and enforce rules in accordance with established policies.
  • Circulate through and maintain fitness areas, including the track, turf, studios, and gymnasium.
  • Ensure equipment is used appropriately and safely.
  • Resolve unsafe situations according to department protocol.
  • Maintain an orderly, clean environment and organize equipment according to department protocol.
  • Complete paperwork and/or waivers in an organized and detail-oriented manner according to department protocol.
  • Maintain regular and consistent attendance as scheduled by department leadership.
  • Perform other similar duties as assigned, consistent with the knowledge, skills, and abilities required for the job.

Benefits

  • PRN employees can participate in a matching 401(k) plan.
  • PRN employees have access to the Employee Assistance Program.
  • Employees may qualify for hourly differential pay for certain shifts or hours, depending on department scheduling needs.
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