Part Time Fitness Ambassador

Planet Fitness•Akron, OH

12d•Onsite

About The Position

We are looking for a Fitness Ambassador who is the heartbeat of the club, embodying the energy, welcome, and positive vibes that make members love coming in. This entry-level role requires no prior experience, focusing instead on a great attitude and a people-first mindset. The Fitness Ambassador will connect with members, keep the club buzzing with positive energy, and serve as the first point of contact, helper, and motivator. This position offers a clear path for career growth within the fitness and wellness industry.

Requirements

High school diploma or equivalent required
Must be 18 years of age or older
Prior experience in customer service, hospitality, or fitness preferred
Strong interpersonal and communication skills
Demonstrated reliability, punctuality, and ability to work independently
Passion for fitness and helping others; willingness to learn basic training techniques
Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire
Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements
Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor
Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs

Nice To Haves

Personality and effort matter most
No fitness background needed, training provided

Responsibilities

Greet members with enthusiasm and make everyone feel welcome
Be a visible, approachable presence on the fitness floor
Assist with check-ins, questions, and member needs
Promote programs, events, and club offerings
Help maintain a clean, safe, and motivating environment
Build relationships with members, know their names, celebrate wins, and encourage progress
Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App
Provide orientation and guidance to new members on basic workout routines and equipment use
Demonstrate basic knowledge of cardio, strength, and functional training equipment
Assist members with proper equipment use and safe techniques
Support member retention by building rapport and encouraging positive workout experiences
Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy
Engage with members on the fitness floor to provide encouragement and support
Promote club programs, personal training services, and special events
Assist with member check-ins, club tours, info calls, account inquiries, and membership updates
Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas
Conduct light maintenance checks and promptly report any issues
Maintain a safe, organized, and visually appealing club environment