Part Time Fitness Ambassador

Planet Fitness • Kent, OH

12d • Onsite

About The Position

We are looking for a Fitness Ambassador who is energetic, friendly, and excels at making people feel welcome and comfortable. This role is the heartbeat of the club, serving as the first point of contact, a helpful assistant, a motivator, and a friendly face that encourages members to return. It's an ideal entry-level position for those looking to start a career in fitness, leadership, or wellness, with no prior experience required, emphasizing personality and a people-first approach. The Fitness Ambassador will be actively involved in connecting with members and maintaining a positive club atmosphere.

Requirements

• High school diploma or equivalent required.
• Must be 18 years of age or older.
• Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire.
• Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements.
• Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor.
• Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs.

Nice To Haves

• Prior experience in customer service, hospitality, or fitness preferred.
• Strong interpersonal and communication skills.
• Demonstrated reliability, punctuality, and ability to work independently.
• Passion for fitness and helping others; willingness to learn basic training techniques.
• Certification (NCSF or other Nationally Accredited Certification) is encouraged.

Responsibilities

• Greet members with enthusiasm and ensure everyone feels welcome.
• Be a visible and approachable presence on the fitness floor.
• Assist with check-ins, answer questions, and address member needs.
• Promote club programs, events, and offerings.
• Help maintain a clean, safe, and motivating environment.
• Build relationships with members, acknowledge their achievements, and encourage their progress.
• Facilitate PE@PF fitness programs and assist members with fitness programs via the Planet Fitness App.
• Provide new members with orientation and guidance on basic workout routines and equipment usage.
• Demonstrate basic knowledge of cardio, strength, and functional training equipment.
• Assist members with proper equipment use and safe techniques.
• Support member retention by building rapport and encouraging positive workout experiences.
• Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.
• Engage with members on the fitness floor to provide encouragement and support.
• Promote club programs, personal training services, and special events.
• Assist with member check-ins, club tours, information calls, account inquiries, and membership updates.
• Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
• Conduct light maintenance checks and promptly report any issues.
• Maintain a safe, organized, and visually appealing club environment.

Benefits

• Growth Opportunities (over 90% of management started entry-level)
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership
• Starting at $12 per hour, with a raise upon certification and future tenure-based increases.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED