Fish Department Manager
About The Position
Citarella is a premium food retailer with over a century of culinary heritage, known for its uncompromising commitment to quality. Founded in 1912 as a neighborhood seafood shop in New York City, it has grown into a gourmet market destination recognized for its "fresh from the source" standards, deep product expertise, and hospitality-forward customer experience. Citarella operates specialty markets across New York City, the Hamptons, and Greenwich, Connecticut, offering extraordinary seafood, prime dry-aged meats, chef-prepared foods, scratch-made pastries, artisanal cheeses, cured meats, smoked fish, and private-label products. The company is focused on scaling its high-standard, founder-driven business into a durable, professionally managed enterprise capable of sustained growth while preserving its quality, culture, and customer intimacy.
Requirements
- 6 months to 1 year of experience in seafood handling, guest service, and sales.
- Strong guest service and merchandising skills.
- Ability to retain and apply product knowledge.
- Strong organizational and time management skills in a fast-paced environment.
- Problem-solving ability and sense of urgency.
- Team player with a willingness to support fellow associates.
- Flexible availability, including evenings, weekends, and holidays.
Responsibilities
- Provide exceptional guest service to drive sales and ensure satisfaction.
- Use suggestive selling techniques to promote seafood products.
- Receive, unload, and break down deliveries; stock and rotate merchandise.
- Ensure all items meet Citarella’s high-quality standards before display.
- Prepare seafood items, including cleaning and cooking shrimp and lobster.
- Maintain and restock displays while ensuring proper rotation and facing of products.
- Apply basic knife skills to prepare seafood as needed.
- Adhere to all Department of Health (DOH), Department of Agriculture (DOA), and OSHA safety and sanitation standards.
- Use and manage cleaning chemicals in accordance with safety protocols.
- Communicate clearly and professionally with team members and management.
- Maintain a professional, respectful, and guest-facing demeanor at all times.
- Complete all assigned duties as directed by the management team.
Benefits
- SIGN-ON BONUS of up to $500 for the Fish Department
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
