Fiscal Specialist - CONNECT

Ohio Department of Education•Independence, OH

47d•Hybrid

About The Position

Connect is a non-profit Information Technology Center serving public, private, and community schools throughout Northeast Ohio. We are seeking a candidate to fulfill a support specialist position on our fiscal services team. Open Position: Support Specialist Fiscal Services - Redesign Software 12 months Position Start Date: As soon as possible

Requirements

Experience with Redesign or proven ability to learn new systems and processes
Experience with fund accounting and/or payroll processing
Demonstrated ability to conceptualize, evaluate, prioritize and solve complex financial problems independently
Demonstrated ability to establish working relationships with co-workers and function as part of a cohesive team
Embodies high ethical standards and integrity
Accepts responsibility for decisions and conduct
Able to work in an interruption intense environment and to multitask
Proven ability to maintain confidentiality of privileged information
Ability to develop training materials and supplemental documentation
Ability to interact comfortably and confidently with the public
Adaptable to performing new responsibilities as work environment changes
Must be able to work remotely and periodically in our Independence or Elyria Office. Travel locally as directed for meetings and trainings.

Nice To Haves

Group presentation and customer training experience in fiscal applications
Helpdesk system support experience
Associates Degree in Accounting or related skills substantiated by training and/or work experience

Responsibilities

Maintain proficiency in Redesign fiscal services application
Assist in implementation and training of districts migrating and or using State Redesign software
Troubleshoot all Connect fiscal questions through phone, email and helpdesk points of contact
Prepare training materials and other resources for Connect fiscal users
Schedule and conduct meetings with various fiscal users, inclusive of Treasurers and their staff
Expected to present trainings on a one on-one basis and in a group setting
Provide districts with "On-Site" emergency assistance in the performance of fiscal services
Ability to be "On-Call" for periodic tasks outside of normal working hours
Maintain a working knowledge of current regulations and requirements for the operation of a school district fiscal office as prescribed by the Auditor of State Office, State Department of Education and Ohio Revised Code
Works with underlying source data/programs to help resolve user's questions
All other duties as assigned by Connect Administration