Fiscal Services Support Specialist

Neonet•Cuyahoga Falls, OH

15h

About The Position

Under the direction of the Executive Director, the Fiscal Services Support Specialist is responsible for the delivery of fiscal operations support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt.

Requirements

Ability to read and understand software documentation, to develop instructional materials as needed, to conduct training programs in the use of software applications.
Ability to work cooperatively and harmoniously with many individuals of varying backgrounds and to handle information professionally and confidentially.
Ability to organize tasks into a logical and purposeful sequence.
Provide problem-solving initiative; cultivate resources available from other OECN sites, the Ohio Department of Education and associated commercial vendors.
Familiarity with various computer systems and ability to use associated computer equipment.
Ability to communicate with other employees and train others in the use of computer equipment.
Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from staff members and clients, regulatory agencies, or members of the business community.
Ability to write reports.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Minimum two-year college degree or equivalent business experience.
3 or more years of experience with fiscal software and related third party software.
Proficient knowledge of spreadsheet, word processing software and operating systems.
Ability to use software tools to perform needed tasks effectively.
Familiarity with professional development organizations, attendance at FAAST meetings and OEDSA conference.

Responsibilities

Maintain and enhance an understanding of the current fiscal software.
Provide rapid detection and solution to the current fiscal software application inquiries and effective means of ‘trouble-shooting’ user questions, concerns and needs.
Assist, plan and deliver training for users on the current fiscal software.
Maintain and enhance a working knowledge of other software packages outside the respective software package of concentration.
Act as primary contact between school district personnel and NEOnet regarding related questions and issues.
Keep users notified of changes and/or updates to the current student software applications and supporting software modules.
Plan, write and distribute documentation as necessary to provide effective professional development, training and support for users.
Assist in developing various software procedures as needed by NEOnet and school district personnel.
Escalates and manages incidents with state support agency.
Assist Fiscal Team in meeting member district special project fiscal software needs including but not limited to; payroll processing, W2/1099 preparation, 5 Year Forecast submission, salary notice/mid-year contract change assistance, monthly, quarterly and annual financial statement balancing, and EMIS/Staff data work.
Provide second tier software support and training to Fiscal Services Support Liaisons.
Maintain and enhance an understanding of current fiscal software operating system and file structure.
Maintain and enhance fulfill user defined reports and data requests.
Maintain a working knowledge of related third party fiscal software programs and applications.
Perform other duties as assigned by the Executive Director.