Community Connect Specialist

A Path of Care Home Health•Yukon, OK

16h

About The Position

A Path of Care Home Health of Yukon, OK is looking to hire a full-time Community Connect Specialist to conduct networking in their local community. Are you friendly, personable, and able to connect well with others? Do you want an opportunity to advance your career in marketing and public relations? Would you like to join a company that strives to make a difference in the lives of both its patients and employees ? If so, please read on! This healthcare marketing position earns a competitive wage depending on skills and experience. We also offer great benefits , including medical, dental, vision, short- and long-term disability, 6 holidays off, paid time off (PTO) accrual, a 401(k), schedule flexibility, and life insurance . If this sounds like the right networking opportunity in public relations for you, apply today! ABOUT A PATH OF CARE HOME HEALTH A Path of Care Home Health offers skilled care and support to our patients so they can live safely and independently in their own homes. We work directly with doctors to develop individualized care plans that our nurses, therapists, and aids follow to ensure our patients receive the best care possible to heal. In every interaction with our customers, we strive to demonstrate CARE, which stands for our core values of credibility, accountability, responsiveness, and empathy. To gain the trust and confidence of our patients, we work hard to show our competence and assume personal responsibility for our actions. We recognize that lives may be dependent on our willingness and ability to respond quickly, which is why we strive to understand the special needs of our patients and bring sunshine to their lives. Our high quality of care would not be possible without the exceptional team we have working for us. They work hard to uphold our values and ensure that each patient is taken care of according to their individual needs. To show our appreciation, we work hard to create a supportive and fulfilling environment that helps our employees grow professionally and create long-lasting careers they can take pride in . A DAY IN THE LIFE OF A COMMUNITY CONNECT SPECIALIST The Community Connect Specialist (CCS) represents the Agency to various parties such as community groups, churches, attorneys, food banks, public health agencies, nurse associations, state and county medical societies, and similar institutions to apprise them of the availability of the Agency's Medicare services. This position designs and implements protocols to provide improved home care services, monitoring customer service through ongoing quality assurance visits and serving as a public awareness and education representative for the Agency. Full-time CCS are expected to make 50-60 in-person calls per week. Part-time Marketers are expected to make 20-30 calls per week. Conducts ongoing meetings with the community at-large, senior ministries at churches and other applicable health professionals to monitor quality assurance issues, and to facilitate education regarding Medicare guidelines and Agency services. Tailors' education and service programs to fit the audience's needs. Conducts quality assurance visits in the field with clients, families, community groups and other entities receiving services to monitor program effectiveness and enhance delivery of client care, in addition to making the referral process as simple as possible for referral sources. Researches, develops, and implements new programs and protocols to provide higher quality client services, improve internal and external communication, and to address concerns or problem areas raised by clients, families, physicians or other entities receiving services. Participates in community education functions, such as public speaking to civic and church groups to provide education on home health services available through Medicare. Stays within $500 monthly budget and ensures that anything over $500 is approved by management. Submits a weekly Community Education Pre-Plan by 9 a.m. every Monday and a Quarterly Action Plan and Prospect List two weeks prior to the upcoming quarter.

Requirements

Degree in marketing, health, or a related discipline OR licensed as a medical professional
1+ years of experience in healthcare marketing, public relations, or a clinical practice
Knowledge about agency service lines, including disease specialty programs
A desire to participate in educational events and health fairs to reach out to the community
Excellent verbal and written communication skills
Ability to balance multiple tasks while demonstrating good time management
Able to work well both independently and as part of a team
Enjoy meeting new people
A creative thinker and an excellent problem solver

Responsibilities

Represents the Agency to various parties such as community groups, churches, attorneys, food banks, public health agencies, nurse associations, state and county medical societies, and similar institutions to apprise them of the availability of the Agency's Medicare services.
Designs and implements protocols to provide improved home care services, monitoring customer service through ongoing quality assurance visits and serving as a public awareness and education representative for the Agency.
Conducts ongoing meetings with the community at-large, senior ministries at churches and other applicable health professionals to monitor quality assurance issues, and to facilitate education regarding Medicare guidelines and Agency services.
Tailors' education and service programs to fit the audience's needs.
Conducts quality assurance visits in the field with clients, families, community groups and other entities receiving services to monitor program effectiveness and enhance delivery of client care, in addition to making the referral process as simple as possible for referral sources.
Researches, develops, and implements new programs and protocols to provide higher quality client services, improve internal and external communication, and to address concerns or problem areas raised by clients, families, physicians or other entities receiving services.
Participates in community education functions, such as public speaking to civic and church groups to provide education on home health services available through Medicare.
Stays within $500 monthly budget and ensures that anything over $500 is approved by management.
Submits a weekly Community Education Pre-Plan by 9 a.m. every Monday and a Quarterly Action Plan and Prospect List two weeks prior to the upcoming quarter.