FIS Agent

GRUPO EULEN USA • Brownsville, FL

3d • Onsite

About The Position

The FIS Agent is responsible for ensuring the safe, secure, and expeditious transit of international passengers and luggage through various facilities of the FIS with excellent customer service and good communication skills. This role involves observing flight arrivals, documenting key times, managing baggage handling systems, and providing carousel assignments. The agent must be able to multitask in a fast-paced environment and perform other duties as assigned.

Requirements

• Must possess at least a high school diploma or equivalent.
• Ability to speak and understand Spanish / English.
• Strong self-organization and self-management skills, with an emphasis on self-initiation and follow through.
• Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.
• Must be able to obtain a SIDA Badge from the airport.
• Must have schedule flexibility for the weekend, holiday, and night shifts.
• Must be able to lift up to 70 pounds in confined spaces.
• Must be able to stand, lift, bend, push, and pull for extended periods of time.
• Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.
• Must be able to speak and understand, hear, and comprehend the English language.
• Must be able to stand for long periods of time.
• Must be able to lift approximately 70 pounds.
• Must be able to relocate in the event of an emergency.
• Must have a neat and professional appearance.

Nice To Haves

• Airport or relevant experience preferred.

Responsibilities

• Dumping regular and oversized luggage/items into the baggage handling system from AA cans and carts to Customs.
• Observing the arrival of all international flights, and documenting the accurate arrival and departure times of the flights as well as documenting passenger "hold" and "release" times and any other pertinent information regarding the status of the flights.
• Providing baggage carousel assignments to ground handlers for the delivery of bags into the baggage control area of the FIS and observing for proper placement and alignment to avoid any baggage jams during the unloading of baggage.
• Ensuring the safe, secure, and expeditious transit of international passengers and luggage through various facilities of the FIS with excellent customer service and good communication skills.
• Safely and efficiently moving, arranging, and adjusting baggage on the baggage carousel to accommodate additional baggage.
• Multitasking in a fast-paced environment.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED