First Responder Sales Manager

MSA, The Safety Company•Baltimore, MD

1d•Remote

About The Position

MSA is seeking a results-driven Senior Field Sales Manager to drive growth across the Mid-Atlantic region for our First Responder portfolio, including Globe Firefighter Turnout Gear, SCBA, Portable Gas Detection Instruments, Cairns® Fire Helmets, and related PPE solutions. Reporting to the Regional Sales Development Manager, this field-based role is responsible for territory growth, channel partner development, strategic account management, competitive conversions, and customer engagement. The successful candidate will combine strong sales skills, technical expertise, and relationship-building capabilities to expand market share and deliver solutions that help protect firefighters and first responders.

Requirements

Proven success in consultative sales, account management, or business development.
Strong relationship-building, communication, presentation, and negotiation skills.
Ability to understand and communicate technical product solutions.
Experience delivering customer training and product education.
Proficiency with Salesforce and Microsoft Office applications.
Strong organizational and territory management skills.
Self-motivated and capable of working independently in a field-based environment.
Ability to travel up to 50% within the territory and work occasional evenings and weekends.
High school diploma or equivalent required.

Nice To Haves

Bachelor's degree in Business, Marketing, Fire Science, Public Administration, or a related field.
Four years of relevant experience may be substituted for a bachelor's degree.
Experience selling firefighter PPE, respiratory protection, gas detection, safety equipment, or related first responder solutions.
Established relationships within municipal fire departments, fire service organizations, or distributor networks in the Mid-Atlantic region.
Knowledge of municipal procurement processes and public-sector purchasing.
Demonstrated success growing business through strategic account management and channel partner development.

Responsibilities

Drive sales growth and market share expansion across the assigned territory.
Develop and execute territory business plans aligned with revenue and growth objectives.
Support, develop, and train channel partners while expanding end-user relationships.
Build relationships with fire chiefs, training officers, firefighters, distributors, municipal leaders, and other key stakeholders.
Identify, develop, and close opportunities within strategic accounts and competitive conversions.
Conduct product demonstrations, evaluations, in-service training, and implementation support.
Collaborate with internal teams and channel partners to deliver customer-focused solutions.
Capture and communicate Voice of Customer (VOC), competitive intelligence, and market trends.
Maintain accurate forecasting, pipeline management, and account activity in Salesforce.
Represent MSA at industry events, trade shows, and customer meetings.