Yacht First Mate

ICONA RESORTS 1•Avalon, NJ

4d•Onsite

About The Position

The First Mate assists the Yacht Captain in the safe and efficient operation of ICONA’s 56-foot luxury catamaran during private and scheduled cruises. This role ensures that the vessel is fully prepared for each departure, including cleaning, stocking, and transporting necessary food, beverage, and service supplies. The First Mate supports all aspects of guest experience, from boarding and waiver verification to onboard hospitality and safety monitoring, while maintaining constant communication with the Captain. Working closely with the Captain, servers, and hotel team, this role helps deliver a seamless, safe, and polished guest experience.

Requirements

Previous experience as a First Mate, deckhand, or in similar vessel operations.
Knowledge of boating safety, navigation, and emergency procedures.
Experience delivering high-level hospitality in a guest-facing role.
Maintain confidentiality of guest and vessel operations information.
Excellent guest interaction skills and professional demeanor.
Must be TIPS certified (or willing to obtain prior to first shift), in compliance with alcohol service regulations.
Must maintain all required safety and operational certifications, including CPR and First Aid, as applicable.
Satisfactory motor vehicle and boating safety records.

Nice To Haves

Experience on catamarans or passenger yachts.
Prior experience in guest service or cruise operations.
Familiarity with vessel maintenance and provisioning.
Familiarity with food and beverage service standards.

Responsibilities

Assist the Captain with all daily vessel operations aboard the ICONA 56-foot luxury catamaran, including docking, anchoring, navigation support, and overall guest safety.
Greet guests upon arrival, assist with boarding, verify waiver documentation, and provide friendly, knowledgeable service throughout the cruise.
Prepare the vessel before each cruise by cleaning all areas, checking required supplies, and ensuring the boat is fully stocked and guest ready.
Transport food and beverage orders from the hotel kitchen to the vessel and assist with setup prior to guest arrival.
Work with the Captain and team to ensure all food, beverages, paper goods, and service supplies are properly organized and available.
Prepare life vests and safety equipment according to the event order, ensuring readiness for all planned activities, including swimming.
Assist guests with onboard accommodations and entertainment needs, answer questions, and provide attentive, friendly service throughout the cruise.
Handle dock lines, fenders, and ropes, supporting all docking and undocking procedures.
Monitor guest safety at all times, including enforcing rules such as no sitting on rails, running, jumping, or standing on seats, and adhering to alcohol safety/TIPS certification guidelines.
Maintain cleanliness of the vessel during the cruise, including monitoring and restocking heads (bathrooms) as needed.
Maintain constant communication with the Captain and assist in enforcing all safety protocols, especially during swimming activities.
Support setup and breakdown before and after each cruise, ensuring all equipment is properly stored and the vessel is reset.
Assist guests with safe disembarkation at the conclusion of each cruise.
Clean and dry the vessel after each cruise, including all surfaces and isinglass.
Dispose of trash properly and return empty supply bins to the hotel.
Assist with basic maintenance tasks and report any needed repairs or service to the Captain.
Performs other duties as directed.
Weekly attendance to Aloha Culture Meeting.