First Impressions Administrator

LearningRx Colorado Springs•Colorado Springs, CO

5d•Onsite

About The Position

At LearningRx, we help kids and adults unlock their full potential through one-on-one cognitive training. As our First Impressions Administrator, you'll be the very first voice and face families encounter, often at a moment when they're anxious, hopeless, or unsure where else to turn. How you greet them can be the difference between a family walking away and a family walking through our doors toward real change. LearningRx Brain Training Centers specialize in making kids and adults of all ages think faster, learn easier and perform better, through research-based programs that train the brain. At LearningRx, every client works one-on-one with their own brain trainer, doing fun, challenging mental exercises that strengthen the core skills the brain uses to think and learn. We call it brain training. Parents and kids call it life changing. Join our team of energetic and fun brain trainers and change lives for a living!

Requirements

A natural warmth on the phone and in person; people feel comfortable with you right away
Strong organizational skills and follow-through
A sense of ownership; you notice what needs to be done and you do it
Comfort with juggling relationship-building and administrative detail
A genuine interest in helping people grow

Responsibilities

Answer incoming calls and respond to web leads with warmth and confidence, guiding prospective families toward booking a cognitive skills assessment
Create a welcoming, energizing atmosphere for every client and visitor who walks through our door
Take ownership of the center's day-to-day hospitality, making sure every detail reflects who we are
Build genuine relationships with clients and families throughout their journey with us
Support new student assessments and onboarding
Handle clerical tasks and take on special projects that keep the center running smoothly